USA
UAESmall Business
Designed for startups and growing businesses
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Brand: BMC
What is BMC Helix Virtual Agent BMC Helix virtual agent is an AI generative tool that offers an omnichannel experience to your employees who can request services through a personalized interface. The AI-powered technology used by the software makes it easier for IT companies to deploy it and deliver...
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Brand: BMC
Founded Year: 1980
BMC Software is a business service management platform offering cloud and IT management solutions for businesses.
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Chatbot Omni-Channel Engagement Service Delivery Skype for Business Chat & SMS Messaging Web Chat 
Windows 
iOS 
Android MacOS 
Desktop 
Mobile 
Tablet 
iPad 
Cloud-Based 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4
Out of 5
Overall Rating
Based on
5 Verified Ratings
Rating Breakdown
90% Recommend this Product
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You can search across structured and unstructured data stored within different knowledge bases using the cognitive search feature of BMC Helix virtual agent.
Yes, you can communicate in familiar messaging tools like SMS, Skype for Business, Slack, MS Teams and Progressive Web with BMC Helix Virtual Agent.
Yes, you can request an online demo of BMC Helix. In-house software experts from Techjockey will get back to you as per your mentioned date and time.
Users get access to specialized chatbots that are tailored as per the specific needs of individual departments within an organization.
No, BMC Helix does not have a dedicated mobile app.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
