Eureka

Brand : Callminer

Be the first to Review
Write a Review
Have Questions?

Price On Request

Save Extra with 2 Offers

Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page.

Get Instant Expert
Advice
Safe & Secure
Payment
Assured Best Price
Guaranteed

Eureka Software Pricing, Features & Reviews

What is Eureka?

Eureka is a SaaS-based speech analysis software. It also helps with customer analysis and uses Artificial Intelligence and machine learning technology to capture, transcribe and reveal insights from customer interactions. Users get access to an automated scoring process with sensitive data analysis regarding the agents’ performance, customer experience, the effectiveness of their sales pattern and risk mitigation performance. Most importantly, the qualitative data offered by the software acts as a resource bank for understanding important bottom-line issues within their organization. The speech analysis software offers a wide variety of agent management tools, enabling users to automatically score, provide relevant feedback and give proper training to their agents as per their business needs.

How does CallMiner Eureka speech analytics software help improve the efficiency of contact centers?

Eureka voice analysis software offers a wide variety of text to voice analysis tools. This enables its users to convert text and audio-based data into actionable insights.

Enhanced Customer Experience: Company admins can get detailed insights about preference of individual customers, the agent’s attitude towards solving their grievances (if any) and the relevance of the discussed topic. They can also conduct journey mapping and make churn predictions.
Efficiency Improver: The speech analysis software offers a wide variety of tools like silence reduction, call deflection, IVR tool optimization, first call resolution and AHT reduction, improving the efficiency of their call center.
Monitor Agents Performance: Eureka offers role-based dashboards for the agents equipped with an automated scoring system, targeted coaching module, feedback and agent retention policies.
Increased Revenue Collection: The speech analysis software offers detailed sales flow analysis and objection analysis. This is accompanied by sales lead scoring and upsell offer rates.
Compliance: CallMiner Eureka speech analytics software offers a wide variety of speech analytics tools that can identify fraud and risky languages. Further, it also offers script compliance, PCI conformity and sensitive data redact.

Pricing of Eureka Speech Analytics Software

The pricing of Eureka is available as per customer demand. You can request for a callback, our software experts will get back to you with a negotiable quote. They will also offer you adequate support regarding all your queries.

Compatible Platforms for Eureka Voice Analysis Software

Eureka voice analysis software is compatible with Ubuntu and Windows operated devices.

Benefits of Eureka Speech Analysis Software

Velocity: Eureka is equipped with Turnkey Integrations, offers packaged content and accurate curated categorization. The self-serve customization feature offered by the software enables faster response time. It also showcases solution packages for rapid results.
Action: By using Eureka speech analysis software, users get access to an automated agent scoring system, playbooks, crowdsourced innovation and automated ROI as well.
Agility: The artificial intelligence and open API within Eureka enable flexible integration, agile solutions, predictive modeling and topic discovery along with flexible product additions.
Omnichannel: Eureka voice analysis software offers expansive interaction visibility by combining speech analytics with text-based communication. It also facilitates omnichannel analysis by combining data in XML or CSV formats from surveys, emails, chats and social media with speech analytics.
Intuitive Dashboards: The speech analysis software offers role-based dashboards that are equipped with automated performance scoring technology, enabling the managers to monitor agents under them. The agents get to view their performance and areas of improvement with annotated calls- based guidance.