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Prodigal logo Prodigal Transcription Prodigal Performance Prodigal Insights
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Prodigal Performance
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  1. Business Software
  2. Data Science Platforms
  3. Speech Analytics Software

  4. Prodigal

Prodigal

Brand : Prodigal Technologies

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Prodigal is an advanced speech analytics software designed for debt collections, leveraging AI to monitor 100% of calls, ensure compliance, and enhance collector performance....Read more

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Prodigal Software Pricing, Features & Reviews

What is Prodigal?

Prodigal is a speech analytics software for banks and companies that collect money. It uses smart technology, like talking computers and learning systems, to listen to and understand conversations between collectors and people who owe money. This helps it figure out if the person is likely to pay back the money and how collectible the debt is.

Prodigal has different tools like ProAssist, ProNotes, and ProInsight, which use this smart technology to guide collectors, automatically write down what happens in calls, and analyze calls to reduce risks and make quality checks better. Prodigal is in California, and important companies like Accel, Menlo Ventures, and Y-Combinator support it. It's becoming a big name in helping businesses with collecting money smartly.

Why Choose Prodigal Software?

  • Revenue Boost: Utilizes speech AI and machine learning to predict repayment likelihood, optimizing strategies for increased collections revenue.
  • Compliance Assurance: Its speech AI tool, It Voice, monitors calls for compliance, reducing legal and regulatory risks for lenders and agencies.
  • Efficiency Gains: ProAssist, ProNotes, and ProInsight use an intent engine to guide agents, automate call notes, and analyze calls, enhancing operational efficiency.
  • Strong Backing: Backed by investors like Accel, Menlo Ventures, and Y-Combinator, gaining credibility in consumer finance intelligence.
  • Tech Innovation: Stands out with AI, ML, and NLP integration, showcasing a forward-looking solution for effective results.
  • Industry Expertise: Specializes in consumer finance intelligence, tailoring solutions to address specific challenges and needs of lenders and collection agencies.

Benefits of Prodigal Platform

  • Speech Recognition: Utilizes advanced technology to transcribe spoken words into text, enabling efficient analysis and search within recorded conversations.
  • Sentiment Analysis: Identifies emotional tones (positive, negative, neutral) in conversations to gauge customer satisfaction and pinpoint areas for improvement.
  • Keyword Spotting: Allows definition of specific keywords, scanning conversations to flag instances where these terms are mentioned, revealing critical information and trends.
  • Call Categorization: Automatically categorizes calls (sales, customer service, complaints) based on predefined criteria, simplifying organization and retrieval as per business needs.
  • Performance Metrics: Provides analytics on call parameters (duration, hold times, agent response times), aiding in agent performance evaluation and data-driven decisions for improved customer experiences.
  • Compliance Monitoring: Ensures compliance by monitoring conversations for adherence to regulations, policies, and legal requirements, flagging potential issues to mitigate legal risks.
  • Trend Analysis: Aggregates and analyzes data from multiple conversations to identify patterns, trends, and anomalies, assisting in spotting emerging customer preferences, market trends, or operational issues.

Pricing of Prodigal Speech Analytics Software

Prodigal price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Prodigal Pricing & Plans

Prodigal price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Prodigal Gallery

Prodigal Transcription
Prodigal Performance
Prodigal Insights

Prodigal Features

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Speech Analytics

Its speech analytics tools decipher and analyze spoken language in conversations, providing valuable insights.

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Automatic Transcription

The software automatically converts spoken words into written text, facilitating efficient record-keeping and analysis.

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Call Recording

It permits call recording for organizations to assess interactions, ensuring quality assurance and compliance.

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Natural Language Processing

Using NLP, interprets human language to extract meaningful information from conversations.

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Predictive Analytics

It uses predictive analytics to forecast repayment likelihood and optimize revenue strategies.

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Sentiment Analysis

Its sentiment analysis gauges emotional tones in conversations, offering insights into customer attitudes and reactions.

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Customer Experience Management

It enhances overall customer experience by analyzing interactions and tailoring strategies accordingly.

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Conversation Intelligence

It uses advanced intelligence to analyze conversations, providing insights for decision-making and strategy development.

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Call Center Management

It provides tools for effective call center management, optimizing agent performance, and enhancing operational efficiency.

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Reporting & Analytics

Robust reporting and analytics provide detailed insights, aiding in strategic decision-making and continuous improvement.

Prodigal Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

Prodigal Reviews and Ratings

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Prodigal Technologies Company Details

Brand Name Prodigal Technologies
Information A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
Founded Year 2018
Director/Founders Sangram Raje, Saransh Garg, Shantanu Gangal
Company Size 1-100 Employees

Prodigal FAQ

A Prodigal Software is compatible with Ubuntu, Windows, Linux, and macOS.
A Prodigal is not available for Android and iOS app users.
A Prodigal Software supports cloud-based deployment.
A Prodigal price details are available on request at techjockey.com.
A Prodigal Software is typically used by all industries for optimizing collections, compliance, and operational efficiency.
A Yes, Prodigal Software free demo is available at techjockey.com.
A Prodigal Software does not offer a free trial. However, the premium plan with advanced features and exciting deals is available at techjockey.com.
A Prodigal Software installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.
A Prodigal Software works by employing advanced speech recognition and sentiment analysis to transcribe and assess spoken conversations, enabling businesses to categorize calls, monitor compliance, and extract valuable insights for trend analysis and improved customer experiences.

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