How to search your employees calls with Vaspian Speech Analytics Demo

Vaspian Speech Analytics

Brand : Vaspian

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Starting at $ 25

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Vaspian Speech Analytics software is a cloud-based solution that analyzes recorded calls to provide transcriptions, sentiment analysis, and customer experience reports, helping businesses understand customer sentiment and trends....Read more

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Vaspian Speech Analytics Software Pricing, Features & Reviews

What is Vaspian Speech Analytics?

Vaspian Speech Analytics software is a tool that leverages AI technology to analyze and extract insights from recorded calls in real-time. It provides valuable data such as customer sentiment analysis, keyword identification, and overall call performance metrics. Users can easily gain a deeper understanding of customer interactions, improve call center effectiveness, and enhance overall customer experience.

Additionally, the software offers customizable reports and dashboards for easy visualization and interpretation of call data. Vaspian Speech Analytics software ultimately empowers businesses to make data-driven decisions and optimize their communication strategies.

Why Choose Vaspian Speech Analytics Software?

Insightful Analysis: The software provides in-depth analysis of customer interactions, allowing businesses to gain valuable insights into customer needs, preferences, and sentiments.
Performance Improvement: By monitoring and analyzing agent-customer conversations, the software helps identify areas for improvement in agent performance, customer satisfaction, and compliance adherence.
Data-Driven Decision Making: It enables data-driven decision-making by uncovering trends, patterns, and opportunities within customer interactions, helping businesses make informed strategic decisions.
Enhanced Customer Experience: By understanding customer sentiments and needs, businesses can tailor their products, services, and interactions to deliver a personalized and satisfactory customer experience.
Compliance and Risk Management: The software assists in ensuring compliance with regulations and company policies by identifying compliance issues and risks within customer interactions, allowing for timely intervention and mitigation.
Efficiency and Productivity: It helps streamline processes, reduce manual effort, and increase productivity by automating the analysis of large volumes of customer interactions, saving time and resources.
Scalability and Flexibility: With its scalable architecture and customizable features, Vaspian Speech Analytics Software can adapt to the evolving needs and growth of businesses, providing flexibility and scalability.

Benefits of Vaspian Speech Analytics Software

Conversation Monitoring: The software monitors and records customer-agent conversations in real-time or retrospectively.
Speech-to-Text Conversion: It transcribes speech into text, making it easier to analyze and search for specific keywords or phrases.
Keyword Detection: The software detects keywords or phrases relevant to business objectives, such as product names, competitor mentions, or compliance terms.
Sentiment Analysis: It analyzes the tone and sentiment of customer interactions to determine overall satisfaction levels and emotional cues.
Trend Identification: The software identifies trends and patterns within customer conversations, helping businesses understand common issues, preferences, and opportunities.
Performance Evaluation: It evaluates agent performance based on factors like call duration, talk time, and adherence to scripts or compliance protocols.
Compliance Monitoring: The software ensures compliance with regulations and internal policies by detecting potential violations or risks within conversations.
Custom Reporting: Users can generate custom reports and dashboards tailored to their specific business needs, allowing for deeper insights and analysis.
Integration: The software integrates with other systems or applications, facilitating seamless data exchange and workflow automation.

Pricing of Vaspian Speech Analytics

Vaspian Speech Analytics price in India starts at $25 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Vaspian Speech Analytics Pricing & Plans

Unlimited Speech Analytics

Real-time Call Transcription
Keyword Spotting & Analysis
Sentiment Analysis
Compliance & Quality Assurance Features

- Monthly

Starting at $ 25

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Vaspian Speech Analytics Features

Speech Analytics

Utilizes AI to analyze and derive insights from customer interactions for improved decision-making.

Automatic Transcription

Converts spoken words into text for easy review, search, and analysis of conversations.

Sentiment Analysis

Evaluates customer emotions and opinions to gauge satisfaction levels and tailor responses accordingly.

Compliance Management

Ensures that interactions comply with regulatory standards and company policies.

Quality Assurance

Monitors and evaluates the quality of interactions to enhance customer service standards.

Conversation Intelligence

Provides insights into conversations to improve understanding, performance, and outcomes.

Vaspian Speech Analytics Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:

Ubuntu Windows MacOS Linux
Desktop
Web-Based
All Industries
All Businesses
Small Business, Medium Business, Enterprises
Email, Communities
Videos
English

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Vaspian Company Details

Brand Name	Vaspian
Information	Vaspian is a hosted telephone provider and also offers internet and telephone solutions for businesses.
Founded Year	2004
Director/Founders	Brian Hurley
Company Size	1-100 Employees