CallFinder

What is Call Finder? 

Call Finder is one of the leading speech analytics solutions worldwide. It provides specialized call management features like speech analytics, automated call scoring, and speech to text transcription. This call recording software also performs behavioral analysis on all the interactions made by the user. It is easy to use solution built for businesses with automation requirements for call center operations. It includes tasks such as work performance analysis, quality monitoring, etc. Companies can utilize this software to improve their daily operations and provide superior customer service. 

Call Finder provides complete transparency in agent-customer interactions and monitors every interaction. The software also scales the quality review process in tandem with quality assurance teams to ensure that the work goes on smoothly. This call and speech analytics solution offers a tailored program for training individuals to learn and master the software. 

What is the purpose of using Call Finder? 

The basic underlying principle of using Call Finder is exceptional monitoring services. The software provides a comprehensive behavioral analysis of calls through transcripts. It allows companies to plan out their approach better by understanding the consumers’ expectations. The software can be used for effective sales outreach. Plus, companies can use it for the assessment of employee’s performance. Call Finder is a great solution to understand market trends too. 

What features does Call Finder offer? 

Here is a short overview of the features offered by Call Finder: 

1. Direct audio capturing from calls 
2. Multilingual support 
3. Automatic speech to text transcription 
4. Speech to text analysis 
5. Voice recognition
6. Call recording 
7. Performance assessment 
8. Performance metrics 
9. Goal tracking 

What is the price of Call Finder? 

Call Finder prices vary based on customer requirements. Please request a call to receive the price quote according to your business needs.