Best Performance Management System in 2024

What is a Performance Appraisal System?

Performance management system is an IT solution devised for computerized assessment of employee’s daily work and conduct. It creates a comprehensive list of attributes based on which an employee’s performance is analysed. The performance management process usually incorporates things such as missions, goals, daily reporting, achievements, incoming, outgoing, etc.

Our Selection Criteria for Performance Management Tools in India

Performance management tools assist managers and team leaders to set goals for employees and measure the outcome to evaluate their performance. If you are planning to buy one for your organization, then we can help you by providing a detailed performance management software comparison based on their functionalities, modules, pricing, free trial, benefits, etc. 

For that, we have considered some important features like automatic feedback collection, feedback analysis, setting performance goals, and so on. There are many performance management tools that offer basic features suitable for small sized businesses. However, some of the listed performance appraisal software also offer advanced features that will be suitable for big-sized enterprises. 

Additionally, we have also compared their pricing and free trial. Several performance management systems listed below also offer a free version to try the software.  

Key Features of Performance Management Applications

Some essential features of performance management applications are setting performance expectations, tracking employee performance, managing goals, collecting real-time feedback, and so on. Let's learn about these features in detail: 

• Setting Dynamic Goals & Objectives: Performance management tools enable departments to communicate with HR teams to set up objectives and goals for employees to work on within a certified time frame. Their performance will be assessed based on the completion of these objectives.
• Align employee goals with organization goals: Performance management software facilitates a dual progress cycle where personal goals of employee’s are noted, and it is adjusted in a way where it aligns with the organization’s objectives. This allows a cohesive progress in both the organization’s and an employee’s growth curve.
• Setting clear measurements metrics: For companies to quantify something as abstract as an employee’s performance, it is required to have a strong, rigid, and a well-defined frame of reference. Various departments can set their key objectives for assessment and the scale for performance in the appraisal system and work along seamlessly.
• Performance Assessment: Performance management system enables companies to track and assess the achievement of employees and keep a record of it over time for thorough evaluation during appraisal cycle.
• Real-time feedback mechanism: Performance management tools introduces real-time feedback system that allows managers to file employee review at any-time. It is very helpful for departments that have a daily reporting system or project-styled working. It accumulates real-time feedback to create a final comprehensive report.
• Performance Review: The performance appraisal system generates a cumulative report on employee’s workflow report. The software assesses the performance based on key metrics and starts mapping their progress for the further review process and appraisal.
• Achievement Recognition: A high-quality performance management software automatically highlights the high performing employees based on their regular reporting. It ensures that companies don’t skip on any employee’s contribution to the overall growth.
• Creating development plans: HR teams can create plans for employee improvement through an efficient planning module. It allows companies to create developmental plans where employee’s actions are accounted for taking initiatives and solving problems.

Benefits of Using Performance Management System

The performance appraisal software assists companies in assuring that employees’ performance aligns with the organization’s goals and expectations. It can also help in identifying gaps within the organization and finding ways to remove them. Let's find out some of the major benefits of performance management software below: 

1. Time Saving: It saves time and reduces conflicts for managers in assessment of their employee’s performance by automating the performance review process. 
2. Clearer Objective Handling: Employee performance management software ensures that all members of an organization understand their goals and objectives with transparency. 
3. Creating Opportunities: Employee performance management system assists in creating developmental opportunities for every employee. HR teams can create specialized tasks for users and track their completion through the software. 
4. Goal Alignment: Performance appraisal software enables companies to create a flexible working system that facilitates the growth of both employees and the organization.
5. Out of Sight Not Out of Mind: Performance management system helps in recognizing any good performance in an organization by tracking the metrics set to achieve goals. The one who accomplishes all the goals becomes the highest performing employee within the organization. 
6. Enhanced Interaction: It establishes clear-cut performance objectives by enabling an open communication and a joint dialogue.

How Much Does a Performance Management System Cost?

Performance management software costs around $5 and $10/employee/month depending on the number of employees within the organization. For example, if you have around 100 employees, then your contract with the vendor will cost around $5,000 to $15,000.   

The cost comprises all the modules offered by the vendor, set-up and maintenance, training, etc. Many software also charges for providing customer support and adding new modules. Therefore, it is important for you to consider the complete cost of implementing employee performance management software before selecting any of them. 

Who should use Performance Management Software? 

Any organization, irrespective of their industry and company, will greatly benefit from performance management software. Although employees interact with software at some stage like downloading their pay slips, but it is mostly used by HR professionals to manage their employees, generate payroll, etc. Let's learn in detail how this software helps employees, HR professionals, and managers. 

• Employees: Employees can use performance appraisal software to define their work goals by working with their managers. They also create individual employee performance reviews and participate in 360 review cycles. 
• HR professionals: They use software to manage appraisal related cycle, conduct performance reviews, manage employee feedback, perform skill gap analysis, and so on.  
• Managers: Managers use a performance management system to oversee their employees' performance and participate in the review cycle. 

Potential Issues with Performance Management Software 

If the company lacks in certain aspects like improper goal setting or lack of credibility while setting goals, then performance management software will not prove to be quite useful. Let's look at some other issues with your organization that might affect the implementation of performance management software: 

1. Missing Credibility: For the performance appraisal software to be effective, employees should trust their managers that they will be unbiased while evaluating their performance and offering them promotions. If managers are biased and have little interest in employee performance, then the software will not be quite useful in delivering the right feedback. 
2. No Clarity of Goals: When goals are not set properly, then employees might not have a clear vision about their goals and ways to achieve them. Therefore, the performance management software will not be able to evaluate the employee performance properly if goals are not set properly. 
3. Inconsistent Evaluation: When the performance appraisal software is used for assessment, it is only effective if the evaluation is done regularly. If the feedback collected is not analyzed regularly, then the assessment will remain inconsistent. Therefore, the purpose of employee performance software will remain ineffective. 

Types of Performance Appraisal Methods

An organization can use different methods to evaluate and measure employees’ performance. Some common methods include 360 Degree Feedback, Competency Assessment, Project-Based Reviews, Stack Ranking Appraisals, and so on. Here, we have enumerated some other appraisal methods that you can use within the organization.

1. 360-Degree Appraisal: This process enables companies to conduct feedback surveys with employees.
2. Grading: Managers can perform a robust and very detailed report on employee’s performance on different attributes like communication, attention span, teamwork, initiative drive, etc.
3. Behaviour-oriented Appraisal: This form of appraisal system uses employee character assessment on factors such as creativity, extroversion, confidence, personality, etc.
4. Manager Performance Appraisal: Evaluation of department/project managers that takes feedback from both clients and team members.
5. General Appraisal: This involves consistent interaction between managers and employees all year long.
6. Straight ranking Appraisals: Companies can assess employee performance with comparison to each other and rank it sequentially from worst to best.

Key Elements of a Performance Management Process

The performance management procedure starts from setting the goals and expectations for employees to monitoring their daily work and analyzing their performance. Next, rewards are provided to top performing employees and improvement areas are discussed with less performing employees. Here is a detailed breakdown of all the elements involved in the performance management process. 

• Devising and Expectation Fixture: A first-rate Performance Management Process allows users to set the goals and targets within a defined time frame which are to be strictly followed.
• Workflow Monitoring: The performance management solution enables managers and HR teams to monitor the daily work of an employee and check if they are meeting their daily targets/goals.
• Developmental Potential and Range: Once the monitoring is finished, an employee performance management software analyses whether the employee is taking more initiative and taking additional side projects and work.
• Timely Reporting: Based on the above-mentioned factors, the performance management process solution generates quantified reports on employee’s achievements.
• Rewards and Compensation: Once the analysis is completed, it helps in devising compensation and rewards for the employees based on their performance.

How to Choose the Best Performance Management Software?

The software you want to buy must be within your estimated budget and offer all the features to create and track goals. Next, it should have a clutter free interface that makes it easy to access the features. Here is the list of all the factors that you can consider before buying the best performance management software: 

1. Customizability: This feature will help in customizing the modules of your software as per your requirements. 
2. User-Friendly Interface: The performance management system you are planning to buy should be easy to use and navigate. 
3. Pricing: Check the pricing of the software and ensure that it falls within your budget. 
4. Real-Time Feedback: With this feature, you can collect employees' feedback in real-time to analyze their performance on a regular basis. 
5. Mobile Accessibility: The availability of mobile accessibility will help you to monitor and manage performance related data directly from your mobile.