U Analyze

Brand : Uniphore

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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U-Analyze is an AI-driven call center speech analytics software that provides deeper insights into customer needs and performance improvements. It captures both agent and customer sentiment, facilitates data-driven decision-making, and aids in improving agent performance and compliance....Read more

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U Analyze Software Pricing, Features & Reviews

What is U Analyze?

U-Analyze is an AI-powered call center speech analytics software designed to enhance customer interactions and drive performance improvements. It offers data-driven insights by analyzing trends and topics in customer calls, aiding strategic planning and operational enhancements.

With its capability to capture agent and customer sentiment, it provides a holistic view of customer experiences. Additionally, U-Analyze enables businesses to build a responsive customer feedback loop, personalized experiences, and optimized customer journeys. Its features include customizable reports, interactive dashboards, and smart call sampling for agent performance improvement.

Why Choose U Analyze Speech Analytics Software?

Data-Driven Insights: It provides deep insights into customer interactions, enabling data-driven decision-making and strategic planning.
Enhanced Customer Experience: By capturing both agent and customer sentiment, U-Analyze helps businesses understand customer needs better and tailor interactions accordingly, leading to improved satisfaction and loyalty.
Performance Improvement: The software facilitates the identification of trends and topics in customer calls, allowing businesses to pinpoint areas for improvement in agent performance and compliance.
Personalized Feedback Loop: It enables businesses to build a responsive customer feedback loop, gathering important comments and sentiments to provide personalized experiences and optimize customer journeys.
Customizable Reports: With customizable reports, businesses can gain insights specific to their needs, uncovering opportunities for upselling, cross-selling, and compliance tracking.
Accelerated Coaching: Through smart call sampling and interactive dashboards, U-Analyze accelerates the agent coaching process, allowing for targeted guidance and performance improvement.
Integrated AI Technology: Developed by Uniphore, a leader in AI-driven solutions, U-Analyze harnesses advanced AI technologies to streamline call center operations and enhance overall efficiency.

Benefits of U Analyze Speech Analytics Software

Speech Analytics: U-Analyze uses AI-driven speech analytics to analyze customer calls and extract valuable insights from them.
Sentiment Analysis: It captures both agent and customer sentiment, providing a comprehensive understanding of the emotional tone of interactions.
Trend Identification: The software identifies trends and topics in customer calls, helping businesses understand recurring issues and opportunities for improvement.
Performance Monitoring: U-Analyze monitors agent performance and compliance, highlighting areas for improvement and ensuring adherence to company standards.
Customizable Reports: Users can generate customizable reports tailored to their specific business needs, allowing for in-depth analysis and strategic decision-making.
CX Feedback Loop: U-Analyze facilitates the creation of a responsive customer feedback loop, gathering important comments and sentiments to improve the overall customer experience.
Interactive Dashboards: It offers interactive dashboards for visualizing data and insights, providing a user-friendly interface for exploring and interpreting analytics.
Smart Call Sampling: Quality managers can use smart call sampling to focus on calls that require attention, streamlining the coaching process and maximizing efficiency.
Language Identification: U-Analyze automatically identifies the language spoken in customer calls, ensuring accurate analysis and reporting for multilingual environments.
Real-Time Insights: The software provides real-time insights into customer interactions, allowing businesses to address issues promptly and make immediate improvements.

Pricing of U Analyze

U Analyze price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

U Analyze Pricing & Plans

U Analyze price is available on request

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U Analyze Features

Speech Analytics

Analyzes spoken interactions for insights from recordings.

Conversation Intelligence

Monitors and analyzes customer interactions for behavioral insights.

Artificial Intelligence

Leverages AI for automated data analysis and insights.

Performance Management

Tracks KPIs for optimizing performance.

Compliance Management

Ensures adherence to regulatory standards.

Automatic Transcription

Converts audio to text for analysis and searchability.

Call Center Management

Optimizes call center operations for efficiency and satisfaction.

U Analyze Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:
AI Features:

Ubuntu Windows MacOS Linux
Desktop
Web-Based
All Industries
All Businesses
Small Business, Medium Business, Enterprises
Email, Communities
Videos
English
AI Integrated

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Uniphore Company Details

Brand Name	Uniphore
Information	Uniphore develops an artificial intelligence-powered conversational automation platform to offer speech analytics.
Founded Year	2008
Director/Founders	Ravi Saraogi, Umesh Sachdev
Company Size	1-100 Employees