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Eatance

Brand: Eatance

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Eatance helps restaurants manage online food ordering, table reservations, and branded digital experiences through a customizable white-label solution.

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Eatance Software Overview

What is Eatance?

Eatance is a comprehensive Food-Tech platform designed to revolutionize the dining and food delivery industry. It operates as a multi-faceted ecosystem, offering a feature-rich mobile application for diners, a powerful white-label software solution for food businesses, and a dedicated growth tool for restaurant marketing. For consumers, the Eatance App simplifies food ordering, table reservations, and access to food events, creating a seamless and rewarding culinary journey. For entrepreneurs and restaurant owners, Eatance provides the Multi-Restaurant Pro (MRP) platform, a robust, customizable system to launch and manage a branded online food delivery and booking business, enabling them to compete effectively in the modern digital marketplace.

Why Choose Eatance?

Choosing Eatance means investing in a platform built for growth, control, and an enhanced user experience. Headquartered in Toronto, Canada, Eatance Inc. has a global presence in 28 countries across five continents and is trusted by over 25,000 restaurants and 3.5 million diners worldwide, offering proven reliability at scale. A key differentiator is its commitment to transparency, offering a No Markup policy that benefits both restaurants and diners. Businesses gain complete control over their data, branding, and customer relationships, a crucial advantage over third-party aggregators that often dictate terms. The platform is engineered for scalability, supporting everyone from a single restaurant to a multi-million dollar food-tech startup. For diners, the experience is elevated through personalized recommendations, an integrated loyalty program, and a user-friendly interface that makes discovering and ordering food effortless.

Advanced Features of Eatance

  • Table Reservation Management: Allows customers to book tables by selecting a date, time, and party size, with instant confirmations and options for specific seating preferences.
  • Menu Discovery Engine: A powerful tool for users to explore categorized menus across various restaurants. Advanced filters for cuisine, price, and dietary needs (e.g., vegan, gluten-free) help users find the perfect meal quickly.
  • Personalized Recommendations: The platform leverages AI to provide intelligent dish and restaurant suggestions based on a user's order history, location, and stated preferences, creating a tailored experience.
  • Order Customization Options: Customers can easily modify dishes with add-ons, special instructions, and other variations, ensuring their order is prepared exactly to their liking.
  • Real-Time Order Tracking: An integrated system provides live updates on order status, from preparation and readiness to dispatch and delivery, keeping customers informed every step of the way.
  • Integrated Loyalty Program: Encourages repeat business by allowing users to earn reward points on orders and bookings. These points can be redeemed for discounts and special offers on future transactions.

Modules of Eatance

  • Eatance App (for Diners): This is the consumer-facing platform designed to elevate the dining experience. It provides a single, intuitive interface for food ordering, hassle-free table booking, and access to exclusive vouchers for food events. The app focuses on transparent pricing and rewards users for their engagement.
  • Multi-Restaurant Pro [MRP] Platform (for Businesses): The MRP is a white-label SaaS solution that empowers food aggregators, restaurant chains, and startups. It includes a smart admin panel for complete operational control, branded mobile apps (iOS & Android) and a website, and an intelligent order management system with auto-assignment for delivery logistics.
  • Eatance Magnet (for Restaurant Growth): A dedicated marketing and growth tool designed to help restaurants increase sales, reduce operational stress, and delight diners through targeted engagement.

How to Use Eatance?

Getting started with Eatance is a straightforward process tailored to the user's role. For businesses interested in the MRP platform, the journey begins with requesting a personalized demo through the official website. This is followed by a consultation to discuss specific requirements, leading to the setup, customization, and branding of their platform. Eatance provides comprehensive support, including video tutorials and documentation, to ensure a smooth launch. For diners, the process is even simpler: download the free Eatance app from the app store, create an account, and immediately begin browsing restaurants, placing orders, and making reservations.

Eatance Pricing

Eatance pricing details are available on request on techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Eatance Company Details

Brand: Eatance

Founded Year:  2020

At Eatance, we believe in fairness, savings, and empowerment—for restaurants and diners alike.

Director/Founders Maulik Pandya
Company Size 1-100 Employees

Eatance Pricing & Plans

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Eatance Features

  • icon_check Table Reservation Management
    Reserve restaurant tables by selecting date, time, and party size with instant confirmation and options for seating preferences.
  • icon_check Menu Discovery Engine
    Explore categorized menus across restaurants with structured listings that allow users to browse dishes and cuisines efficiently.
  • icon_check Filters
    Filter restaurants and dishes by cuisine, price, dietary needs, and preferences to quickly locate relevant dining options.
  • icon_check Personalized Recommendations
    Receive AI-driven dish and restaurant suggestions based on user preferences, past orders, location, and spending behavior.
  • icon_check Order Customization Options
    Modify dishes with add-ons, instructions, and variations to tailor each order according to taste and dietary requirements.
  • icon_check Order tracking system
    Track order status including preparation, readiness, and pickup updates through integrated tracking within the application.
  • icon_check Loyalty Program Support
    Earn reward points or coins on orders, bookings, and interactions, which can be redeemed for discounts on future transactions.
  • icon_check Ratings & Reviews
    View and submit structured ratings and reviews for restaurants based on food quality, service, and overall experience.
  • icon_check Offers and Deals Integration
    Access restaurant-specific deals and coupons directly within menus, enabling cost savings without third-party markups.
  • icon_check Alerts & Notifications
    Receive updates on new restaurants, offers, and order status through push notifications and in-app alerts.
  • icon_check Profile Management
    Manage account details, order history, preferences, and booking records through a centralized user profile dashboard.
  • icon_check QR Code
    Scan QR codes to instantly access vouchers or restaurant details, enabling quick redemption and navigation within the app.
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Eatance Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
Hospitality
Business Specific
Restaurants
Business Size
Small Business Startups Medium Business SMBs MSMEs
Customer Support
Email
Language
English
Training Resources
Videos

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Eatance Review

Techjockey Trusted Reviews from Verified Users

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What does Eatance do?

Eatance is a revolutionary Food-Tech platform designed to transform the dining experience for both consumers and businesses. For diners, it offers a comprehensive app that simplifies food ordering, table reservations, and access to food events, focusing on transparency, convenience, and rewards. For restaurants, food businesses, and entrepreneurs, Eatance provides powerful tools, including a white-label Multi-Restaurant Pro (MRP) platform, to enhance customer engagement, streamline operations, and increase sales, ultimately creating a seamless and rewarding culinary ecosystem.

How much does Eatance cost?

Eatance pricing details are available on request on techjockey.com.

What are the main features of Eatance?

Eatance offers a comprehensive suite of features catering to both diners and businesses. For diners, key features include seamless food ordering with transparent pricing, effortless table booking, priority access for food at events, and a robust loyalty program that offers tons of rewards. The platform also provides a menu discovery engine, filters for cuisine and dietary needs, personalized AI-driven recommendations, order customization options, and an order tracking system. For businesses utilizing the white-label MRP platform, features include smart admin management, complete control of data, branded mobile apps and ordering websites, smart order management with auto-assignment, and an intuitive customer experience.

Who can use Eatance?

Eatance is ideal for food-tech startups, restaurant chains, independent restaurants, event organizers, and diners who need or use solutions for online food ordering, restaurant discovery, table reservations, and branded food-tech platforms.

What is the Eatance Multi-Restaurant Pro (MRP) platform?

The Eatance Multi-Restaurant Pro (MRP) platform is a premium, white-label food delivery and table booking solution designed for food aggregator startups, chain restaurants, and multi-restaurants. It enables these businesses to launch and scale their own branded online food delivery platforms, complete with mobile apps, table booking functionalities, and on-demand services. The MRP platform provides comprehensive tools for smart admin management, data control, order management with auto-assignment, and a seamless customer experience, empowering businesses to compete effectively in the Food-Tech industry.

How does Eatance support restaurants and food businesses?

Eatance supports restaurants and food businesses by providing a powerful white-label Multi-Restaurant Pro (MRP) platform. This platform equips them with tools to enhance customer engagement, streamline operations, and increase sales. Specific support includes branded mobile apps and ordering websites, smart admin management for complete data control, efficient order management with auto-assignment, and an intuitive customer experience. This allows businesses to create their own online presence, manage orders effectively, and build customer loyalty without needing to develop the entire technology stack from scratch.

What kind of support does Eatance offer for its MRP product?

Eatance provides comprehensive support for its Multi-Restaurant Pro (MRP) product. This includes video tutorials, setup and support documents, website maintenance, hosting and server maintenance, code updates, technical support, and third-party integration assistance. Additionally, they offer digital marketing, banner design, and print media services. It's important to note that while some support is free, certain services may have associated costs, and customers are encouraged to contact Eatance for detailed information.

Does Eatance offer personalized recommendations for diners?

Yes, Eatance enhances the diner's experience with personalized recommendations. The platform utilizes AI-driven technology to suggest dishes and restaurants. These suggestions are tailored based on individual user preferences, past orders, current location, and spending behavior, ensuring that diners discover options perfectly suited to their tastes and needs.

Can diners earn rewards or loyalty points with Eatance?

Absolutely. Eatance features a robust loyalty program designed to delight diners. Users can earn reward points or coins on various interactions, including food orders and table bookings. These accumulated points can then be redeemed for discounts on future transactions, providing a tangible benefit and encouraging continued engagement with the platform.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.