Fieldbook

What is Fieldbook?

Fieldbook is a specialized Tour Travel Management Software designed to help tour operators transition from manual processes, like spreadsheets, to a streamlined, automated, and centralized platform. It provides a comprehensive solution for managing the entire lifecycle of a tour, from scheduling and itinerary planning to coordinating guides and engaging with guests. The software is engineered to bring efficiency and clarity to tour operations, allowing businesses to focus on delivering exceptional travel experiences rather than getting bogged down in administrative tasks. With features tailored for different stages of business growth, Fieldbook serves as a scalable partner for tour operators aiming to optimize their operational workflow and enhance stakeholder communication.

Why Choose Fieldbook?

• Seamless Transition from Manual Systems: Fieldbook is the ideal next step for operators currently relying on spreadsheets. It provides a structured environment to manage tour days, staff, and guest information, reducing errors and saving significant time.
• Scalable for Business Growth: With flexible plans designed for different operational volumes, from 30 tour days a year to unlimited, the software grows with your business. You can easily upgrade your plan as your departure frequency increases.
• Personalized and Rapid Onboarding: The company ensures you are operational quickly. Their tailored implementation plan, which includes pre-loading one of your itineraries, aims to have your team fully functional on the platform within 14 days.
• Unlimited Stakeholder Access: All plans include unlimited access for guides and guests, fostering clear communication and ensuring everyone has the information they need, when they need it.
• Dedicated, High-Touch Support: Beyond standard email and chat support, higher-tier plans offer a dedicated account manager. This provides a single point of contact for personalized support, strategic advice, and troubleshooting, ensuring you maximize the platform's value.

Advanced Features of Fieldbook

• Tour Day Management System: The platform's pricing and usage are uniquely structured around ""tour days"" - each day a tour is actively running. This metric provides a clear and fair way to measure operational volume and scale your subscription accordingly.
• Comprehensive User Roles: The system allows for unlimited guide and guest access, ensuring that field staff and customers can view relevant information without occupying a paid user seat, which is reserved for administrative staff.
• Proactive Onboarding Service: To accelerate user adoption, the Fieldbook team kickstarts your setup by pre-loading a complete tour itinerary for you. This hands-on approach ensures the platform is configured to your specific needs from day one.
• Dedicated Account Management: The Scale plan includes a dedicated account manager who acts as a strategic partner. They provide personalized support, assist with training, and offer advice to help optimize your use of the software for maximum business impact.
• Flexible Subscription Handling: The platform allows for mid-cycle plan upgrades with prorated charges, offering the flexibility to adapt to seasonal or unexpected growth in tour demand without administrative hurdles.

Key Capabilities of Fieldbook

• Operations and Scheduling: At its core, Fieldbook excels at scheduling and managing tour departures. The ""tour day"" limit system provides a clear framework for planning your calendar year, from single-day excursions to multi-day trips.
• Itinerary Organization: The software serves as a central repository for all your tour itineraries. The ability to have itineraries pre-loaded during setup highlights its capability to handle detailed, structured tour information.
• User and Access Control: Manage different levels of access for your team. The platform distinguishes between administrative users (who occupy paid seats) and operational stakeholders like guides and guests, who are granted unlimited access.
• Customer and Team Support: Fieldbook provides robust support channels, including email and chat, with 24/7 availability on higher-tier plans. This ensures that operational issues can be resolved promptly, minimizing disruption.
• Billing and Account Management: A self-service billing portal allows you to easily manage your subscription, enter payment details, and cancel at any time, providing transparency and control over your account.

How to Use Fieldbook?

1. Initiate a Free Trial: Begin by signing up for a 14-day, risk-free trial, which grants full access to all platform features.
2. Engage in a Personalized Consultation: After signing up, the Fieldbook team schedules a call to understand your specific business needs and operational challenges.
3. Experience Guided Setup: During the initial call, the team assists with the setup process. They kickstart your account by pre-loading one of your tour itineraries, ensuring the platform is immediately useful.
4. Explore and Implement: Over the 14-day trial, you can explore the software's full capabilities with the goal of having your team fully operational by the end of the period.
5. Activate Your Subscription: To continue after the trial, simply enter your payment details in the billing portal to subscribe to the plan that best fits your needs. Your subscription will then renew automatically.

Fieldbook Pricing

Fieldbook price starts at USD 44 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.