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ServicePower

Brand: ServicePower

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ServicePower Software Overview

ServicePower Company Details

Founded Year:  1996

ServicePower is a global leader in AI-powered field service management software, helping enterprise organizations drive operational and cost-saving efficiencies.

Director/Founders David Brisco
Company Size 101-500 Employees

ServicePower Pricing & Plans

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ServicePower Features

  • icon_check Route Optimization
    Calculation of the most efficient travel paths for field personnel to reduce transit time, fuel consumption, and operational
  • icon_check Mobile Access
    Native application providing technicians with digital access to work order details, customer history, and parts status on site.
  • icon_check Work Order Management
    Centralized tracking of the entire service lifecycle from the initial request through assignment, execution, and final closure.
  • icon_check Onboarding Management
    Automated digital workflow to manage third-party servicer registration, background checks, drug testing, and skill verification.
  • icon_check Real Time GPS Tracking
    Live monitoring of field workforce locations via mobile devices to improve dispatching accuracy and provide precise arrival times.
  • icon_check Self Service Portal
    Web interface allowing clients to book appointments, track technician arrival, and manage their service requests independently.
  • icon_check SLA Compliance Monitoring
    Automated tracking of service level agreement deadlines with system alerts to prioritize jobs nearing their contractual limits.
  • icon_check Reimbursement Management
    Automated processing of third-party claims and payments, including invoice validation and financial adjudication for services.
  • icon_check Remote Support
    Mobile communication tool enabling on-site technicians to collaborate with senior engineers via video for complex troubleshooting.
  • icon_check Performance Analytics
    Dashboard providing key performance metrics on workforce productivity, first-time fix rates, and overall service effectiveness.
  • icon_check Data Synchronization
    Capability for field workers to enter job data without internet connectivity and sync updates once a network signal is restored.
  • icon_check Survey Management
    Automated collection of client satisfaction scores and comments immediately following the completion of a field service visit.
  • icon_check Dispatch Management
    System-driven job assignment to the best available resource using pre-defined business rules without manual office intervention.
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ServicePower Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

ServicePower Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.