Small Business
Designed for startups and growing businesses
Brand: Shipway
Shipway is a cloud-based shipment tracking software designed to monitor and review the orders on behalf of the online retail store owners. The application helps users to enable courier tracking services on their websites and notify their customers accordingly via SMS and emails. The software helps the merchants to increase the loyalty of the customers with enhanced engagement. It aims to satisfy ...
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Brand: Shipway
Founded Year: 2015
Shipway
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Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.3
Out of 5
Overall Rating
Based on
12 Verified Reviews
Rating Breakdown
88% Recommend this Product
Add ReviewOverall, users appreciate Shipway for its efficient tracking, branded label printing, and automation features, which enhance customer satisfaction and streamline shipping processes. Many users highlight the ease of setup and the positive impact of feedback collection tools. However, there are common concerns regarding customer support inconsistencies, unresolved support tickets, and issues with international shipments and pricing. Some users also note occasional glitches in the returns portal and challenges with courier weight discrepancies.
May 8, 2025
Techjockey Verified
“Overcharge & Ticket Woes”
I needed branded tracking and label printing—that works well. But support tickets get auto-closed without resolution, and the wallet deducts for RTOs with no proof. It feels scammy and makes me second-guess usage.
Pros
Useful tracking & label workflows
Cons
Tickets unresolved, wallet deductions without clarity
Reason to switch
Wanted brand experience, but overcharges and support issues are a red flag.
May 18, 2025
Techjockey Verified
“Solid Analytics & Review Collection”
Shipway automatically asks customers for feedback, and I've seen a decent number of product reviews come in. It’s great! But I'd love more insight into why some deliveries fail or get delayed, to prevent repeats.
Pros
Feedback widgets and NPS tracking are helpful
Cons
More detailed exception metrics would be great
Reason to switch
Wanted automated reviews and customer insights.
Apr 23, 2025
Techjockey Verified
“International Shipments Still a Hassle”
We expanded overseas, but international orders via Shipway had frequent delays and lost packets. It’s still not as reliable as domestic shipments.
Pros
Good domestic pipeline
Cons
Global shipments often delayed or lost
Reason to switch
Needed international capabilities at scale—domestic done well, global still needs improvement.
Shipway
Price On Request
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
(0) Product(s) selected
Available
Price on Request
Available
Price on Request
Starting Price:
£50 /Month
Starting Price:
€33 /Month
Available
Price on Request
Available
Price on Request
Available
Price on Request
Starting Price:
$11 /Month
Shipway allows its users to customize the email templates according to their preferences.
Shipway is suitable for businesses like logistics and courier service providers.
Bluedart, Aramex, Bombino Express, CJ Korea Express, Book My Packet, Delhivery, DHL, Delnet Express, DotZot, Ecom Express, DTDC, FedEx, First Flight, Future Supply Chains, Gati, Gojavas, GoPigeon, India Post, Ondot, Ondot Pickspeed, Overnite Express, Quantium, Red Express, Ship Delight, Shree Maruti Courier, Shree Tirupati Courier, TCI Express, The Professional Couriers, TNT, Trackon, UPS, Wow Express, Xpress Bees etc. are the carriers supported by Shipway.
Yes, Shipway provides dedicated tracking links for each of the shipments.
Yes, Shipway NPS scores and checks customer feedback to improve the store.
Yes We can add new couriers on request. You can drop us an email for that at contact@shipway.in
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.