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Stonly

Brand: Stonly

  • 4.0

  • 5 Ratings

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  • Description

  • Pricing

  • Features

  • Specification

  • Review

Stonly Software Overview

Stonly Company Details

Founded Year:  2018

Drive fast, accurate resolutions with the modern knowledge platform for customer service.

Director/Founders Alexis Fogel, Kris Dabrowski
Company Size 1-100 Employees

Stonly Pricing & Plans

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Share your requirements and get a plan built around your business.

  • Define your business needs
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  • Choose features that fit your workflow

Price Available on Request

Get personalised Stonly pricing that fits your needs. Our team will connect with you.

Stonly Features

  • icon_check Interactive Guide Builder
    Build step-by-step branching guides with links, media and conditional logic to guide users through tasks.
  • icon_check Embedded Tours
    Deploy guided tours over web pages highlighting buttons/menus and walking users through flows in context.
  • icon_check Articles & Knowledge Pages
    Publish long-form knowledge articles alongside interactive content for self-service support.
  • icon_check No-Code Implementation
    Configure guides, embed widgets and deploy knowledge content without requiring development resources.
  • icon_check Widget Embedding Anywhere
    Add Stonly guides or knowledge widgets to websites, help centres or applications for contextual help.
  • icon_check Multimedia Content Support
    Use images, GIFs, videos, annotations and rich text inside guides to make instructions clearer.
  • icon_check Contextual User Targeting
    Trigger guides or content based on user properties, behaviour or page context to personalise help.
  • icon_check Advanced Search & Navigation
    Provide powerful search across guides, articles and steps enabling users to find solutions quickly.
  • icon_check Interactive Guides
    Create step-by-step guides and decision trees that adapt to user input for personalized support.
  • icon_check AI-Powered Answers
    Deliver instant, contextual responses from your knowledge base using natural language processing.
  • icon_check Embeddable Widget
    Embed help widgets on any page or app to provide users with targeted, in-context assistance.
  • icon_check No-Code Guide Builder
    Use a drag-and-drop editor to build guides without coding, enabling fast updates by non-tech teams.
  • icon_check ulti-Channel Knowledge Base
    Share guides across web, apps, support tools, and internal systems from a single content source.
  • icon_check User Behavior Analytics
    Track guide usage, drop-off points, and performance to optimize content and reduce friction.
  • icon_check Agent Assist Tools
    Equip support agents with internal step-by-step workflows directly inside tools like Zendesk.
  • icon_check Multi-Language Support
    Create and manage localized versions of your guides for a global audience.
  • icon_check Custom Branding
    Customize the look of your widget and guides to match your brand’s design.

Stonly Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Retail Insurance Finance Contact Center Banking
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Live Chat Communities
Language
English français
Training Resources
In Person Videos
AI Features
AI Integrated

Stonly Review

4.0

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.4
  • Ease of Use 4.1
  • Customer Support 3.8

80% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.