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Knowmax

Brand : Knowmax

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Knowmax Software Pricing, Features & Reviews

What is Knowmax?

Knowmax is a cutting-edge cloud-based knowledge management software that enables organizations to manage and deliver knowledge across self-service portals, chatbots, and contact centers. It offers knowledge base management, content authoring, real-time analytics, and multilingual support to improve the customer experience while reducing operational costs.

The tool also includes decision trees and step-by-step guides to create flawless customer support workflows and visual navigation to guide agents and customers to solutions. Other leading features include omnichannel support, an NLP-ready ecosystem, integration with third-party systems, and customer behaviour analytics. By bringing customer experience to life across multiple touchpoints, Knowmax helps enterprises and brands elevate their support game.

Why Choose Knowmax?

  • Knowledge Management: Centralized knowledge base for consistent support across all channels.
  • Decision Trees: Create flawless support workflows with visual navigation for agents and customers.
  • Omni-channel Support: Support all channels, including contact center, field, retail, and digital.
  • NLP Ready Ecosystem: Natural Language Processing to help users find information quickly and easily.
  • Integration: Integration with third-party systems for seamless operation.
  • Analytics: Customer behaviour analytics to optimize support workflows and improve customer experience.

Benefits of Knowmax

  • Boosts customer satisfaction by providing accurate and quick solutions.
  • Reduces response time and improves first-call resolution.
  • Improves consistency by offering the same knowledge across all channels.
  • Increases customer retention with personalized and engaging customer experience.
  • Reduces training time and minimizes the need for human support.
  • Enables data-driven decision-making with insights into customer behaviour and support performance.

Pricing of Knowmax

Knowmax pricing is available on request at techjockey.com.

The price may vary based on factors like customization, additional features required, the number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

Knowmax Pricing & Plans

Knowmax price is available on request

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Knowmax Features

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Knowledge Base

Centralized repository of information for efficient sharing, collaboration, and knowledge management.

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Content Management

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Self Service Portal

Empowers customers with self-help options to find information and resolve queries independently.

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Reporting & Analytics

Track key metrics and gain actionable insights to improve support operations.

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Employee Training

Upskill employees and keep them updated with relevant training material.

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Feedback Management

Capture feedback to improve customer satisfaction and service quality by updating content.

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Customizable Branding

Personalize the look and feel of the knowledge base to match brand identity and style.

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Customizable Templates

Easily customize templates for articles, FAQs, forms and other content types.

Knowmax Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • SMBs, SMEs, MSMBs
  • English

Knowmax Reviews and Ratings

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Knowmax Company Details

Brand Name Knowmax
Information Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints.
Founded Year 2017
Director/Founders Knowmax
Company Size 1-100 Employees

Compare Knowmax With other Knowledge Management Software

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Knowmax FAQ

A Knowmax is compatible with Windows, Linux, and MacOS operating systems.
A Knowmax app is not available for mobile devices.
A Knowmax supports cloud-based deployment.
A For Knowmax in India, please request a call back for subscription-related details and to avail offers on premium packages.
A Knowmax is typically used by call centers of all sizes.
A Knowmax demo is available for free with techjockey.com.
A Knowmax does not offer a free trial. Please request a call back for subscription-related details and to avail offers on premium packages.
A For Knowmax installation, download the installation file on your system and open the Setup Wizard to get started.
A A cutting-edge cloud-based knowledge management interface that helps organizations to deliver and manage knowledge across self-service portals, chatbots, and contact centers. Knowmax Upskill employees and keep them updated with relevant training material. Provides easily customized templates for articles, FAQs, forms, and other content types.

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