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KnowledgeBase-articles
KnowledgeBase-insights

KnowledgeBase

Brand : Text Inc

Starting at

$ 59

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KnowledgeBase Pricing & Plans

Monthly
  • Unlimited articles
  • Unlimited seats
  • Easy to use AI content editor
  • Customization of branding in a Help Center
  • QuickAnswer
  • Analytics
    • Licenses
    • Monthly
Starting at $ 59

KnowledgeBase Features

  • icon_check Content Management Create, edit, and organize articles effortlessly using a structured system designed for scalable knowledge growth.
  • icon_check Text Editor Format text, embed media, and create visually clear articles with an intuitive, modern WYSIWYG editor interface.
  • icon_check Advanced Search Powerful search lets users quickly find relevant articles using keywords, filters, and semantic matching tools.
  • icon_check Access Control Manage user permissions by defining who can create, edit, or view content within internal or external knowledge bases.
  • icon_check Version Control Track article changes, restore previous versions, and maintain clear revision history across all documentation.
  • icon_check AI Content Suggestions AI assists in generating article drafts, summaries, and improvements, helping teams maintain high-quality content.
  • icon_check Category Management Organize articles into categories and tags for clearer structure and easy navigation across large content libraries.
  • icon_check Multi-Workspace Support Create separate knowledge bases for teams, products, or departments to keep content organized and accessible.
  • icon_check User Feedback Collection Readers can rate helpfulness or submit suggestions, enabling continuous content improvement based on insights.
  • icon_check Internal & External Publishing Publish articles publicly or keep them internal-only to support both customer-facing and employee knowledge needs.
  • icon_check Custom Branding Apply your brand’s colors, logos, and themes to create a consistent and professional knowledge base experience.
  • icon_check Integrations Connect knowledge articles with helpdesk tools, chatbot platforms, or websites using APIs and embed options.
  • icon_check Insights & Analytics Track article views, search queries, and performance metrics to identify content gaps and optimize support.
  • icon_check SEO Optimization Built-in SEO tools help your public knowledge base rank better and ensure users find accurate information quickly.
  • icon_check Templates Reusable templates ensure consistent content formatting, structure, and style across your entire knowledge library.
  • icon_check Team Collaboration Multiple team members can collaborate on drafts, share comments, and streamline review workflows efficiently.

KnowledgeBase Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English
  • AI Integrated

KnowledgeBase Reviews and Ratings

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Text Inc Company Details

Brand Name Text Inc
Information Text builds AI-based communication software used for ecommerce and providing amazing customer service.
Founded Year 2002
Director/Founders Maciej Jarzebowski, Mariusz Cieply, Szymon Klimczak
Company Size 101-500 Employees

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