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Helpjuice

Brand: Helpjuice Inc

  • 4.1

  • 3 Ratings

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Starting Price
$249

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  • Description

  • Pricing

  • Features

  • Specification

  • Review

Starting at $249

Helpjuice Software Overview

Helpjuice Inc Company Details

Founded Year:  2011

Knowledge base software, Customer Support.

Director/Founders Emil Hajric
Company Size 1-100 Employees

Helpjuice Pricing & Plans

Knowledge Base
Starting at $249
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 30 Users

  • 12GB of File Storage

  • Helpjuice Essential features

  • Fully Customized

  • Live Collaboration & Workflows

  • Localization

AI-Knowledge Base
Starting at $449
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 100 Users

  • 24GB of File Storage

  • Helpjuice Essential features

  • Fully Customized

  • Live Collaboration & Workflows

  • Localization

Unlimited AI-Knowledge Base
Starting at $799
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Unlimited Users

  • 38GB of File Storage

  • Helpjuice Essential features

  • Fully Customized

  • Live Collaboration & Workflows

  • Localization

Helpjuice Features

  • icon_check Knowledge Base
    Create, structure, and maintain articles with an easy editor to organize company or customer-facing knowledge.
  • icon_check Advanced Search
    AI-powered search delivers relevant results instantly, even with typos or vague queries from users.
  • icon_check Version Control
    Track article edits, restore old versions, and maintain clean revision history for accurate documentation.
  • icon_check User Roles & Permissions
    Assign access levels to control who can view, edit, or publish content within the knowledge base.
  • icon_check Custom Branding
    Customize themes, layouts, colors, and domain to align documentation with your company’s brand identity.
  • icon_check Analytics & Reporting
    Monitor article views, search queries, and engagement metrics to improve content and reduce unanswered questions.
  • icon_check Multilingual Support
    Create and manage content in multiple languages to support global teams and international customers.
  • icon_check Secure Content Collaboration
    Enable teams to co-edit, comment, and collaborate on articles efficiently with real-time updates.
  • icon_check Templates
    Use predefined layouts to streamline content creation and maintain consistency across documentation.
  • icon_check SEO Optimization
    Optimize public facing articles with metadata to improve discoverability on search engines.
  • icon_check Integrations & API Access
    Connect Helpjuice with enterprise tools and use APIs to sync, automate, and extend documentation workflows.
  • icon_check Embeddable Widgets
    Embed knowledge base articles or search widgets inside websites or apps for quick user assistance.
  • icon_check Feedback Collection
    Gather article feedback from users to identify unclear content and continuously improve documentation.
  • icon_check Custom Layouts
    Modify page structure, navigation, and UX with flexible layout controls for better user experience.
  • icon_check Documentation
    Build and maintain internal SOPs and process docs to streamline onboarding and operational workflows.
Helpjuice Demo Video play icon

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Helpjuice Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

Helpjuice Review

4.1

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.8
  • Value for Money 4.1
  • Ease of Use 4
  • Customer Support 4

80% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.