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Talkwalker

Brand: Talkwalker

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  • 4 Ratings

Talkwalker is a consumer intelligence platform that allows companies to track, analyze, and gain insights from online discussions on multiple digital channels.

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Talkwalker Software Overview

What is Talkwalker?

Talkwalker is a digital marketing tool that enables businesses to gain qualitative insights through the analysis of search conversations on various digital channels. Using advanced AI technology, Talkwalker is capable of stalking plenty of data from social media, blogs, forums and so on, providing companies with a figure of speech regarding its brand. This comprehensive analysis enables companies to understand consumer sentiment, track emerging trends, and benchmark their performance against competitors.

Top Features of Talkwalker

  • Social Listening and Monitoring: Follow brand references, industry insights, and public opinion on more than 150 million sites and over 30 social platforms such as Twitter, Facebook, Instagram, YouTube, and Reddit. With such extensive coverage, businesses can understand their online presence and audience engagement comprehensively.
  • AI-Powered Analytics: Employ artificial intelligence to evaluate the data and extract useful insights from consumer conversations that facilitate finding trends, sentiments, and potential problems. Make informed decisions with this strategy adjust proactively and make customer interaction more personalized.
  • Visual Listening: Discerning brand logos in social media pictures and videos assists in capturing a brand's visibility across visual content, providing a primary understanding of aid usage. This assists in monitoring the unauthorized use of brand assets and measuring visual campaign effectiveness.
  • Real-Time Alerts: React to alerts dealing with your brand or products immediately to notice and act on any opportunities or problems that require your attention. Get immediate notifications concerning your brand products or mention that alerts deal with issues before they spiral out of control promptly.
  • Comprehensive Reporting: Share insights across your organization by visualizing data and using reports, then transform and make it easy to make sound decisions and inform decisions while working in complete alignment with performance goals.
  • Social Benchmarking: Compare your brand's social media performance against competitors and industry standards to identify areas for improvement and capitalize on opportunities. Benchmarking helps in setting realistic goals and understanding market positioning.

Benefits of Talkwalker

  • Enhanced Brand Awareness: Talkwalker allows brands to engage in trending topics and emerging conversations in public to gain more visibility. Brands can keep track of the ongoing changes in perceptions by monitoring online trends and conversations Talkwalker provides.
  • Improved Customer Engagement: Talkwalker’s audience analysis ensures business communications are tailored towards meeting certain customer preferences and sentiments, which strengthens relationships with customers.
  • Competitive Advantage: Competitors benchmarking is something that Talkwalker does, which enables brands to see where they stand. This helps brands identify potential opportunities as well as threats and use them accordingly to keep the business ahead of the competition.
  • Efficient Crisis Management: Proactive tracking and real-time alerts of brand-associated activities, enable businesses to quickly solve issues that harm a brand’s reputation. This mitigates risk and enables reputation protection.
  • Data-Driven Decision-Making: Empowering AI Insights allows Talkwalker's customers to concern themselves with important decisions without wasting much time analyzing. This is crucial because it guides strategy implementation through accurate decision-making.

Talkwalker Pricing

Talkwalker offers four types of pricing plans including Listen, Analyze, Business, and Premium. Pricing details are available on a call request to Techjockey.com.

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Talkwalker Company Details

Founded Year:  2009

Talkwalker is a listening and analytics company that empowers over 1,000 brands to optimize the impact of their communication efforts.

Director/Founders Christophe Folschette, Thibaut Britz
Company Size 501-1000 Employees

Talkwalker Pricing & Plans

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Talkwalker Features

  • icon_check Content Marketing
    Study customers’ interests to develop appropriate and appealing content to maximize brand recognition.
  • icon_check Improve Customer Experience
    Observe results for possible improvements to yield higher customer satisfaction.
  • icon_check Market Research
    Deepen understanding of the market and customers towards making strategic decisions.
  • icon_check Trend Analysis
    Monitor the marketing environment for new developments that may be useful and change marketing policies to avoid competition.
  • icon_check Data-driven campaign strategy
    Capture brand sentiment and mentions across all platforms to protect and manage brand reputation (on social media).
  • icon_check Brand Management
    Use brand analytics to create effective campaigns focused on the target audience to increase return on investments.
  • icon_check Alerting
    Get instant updates on relevant brand activity or news so that prompt action can be taken.
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Talkwalker Specifications

Supported Platforms
Windows Windows iOS iOS Android Android
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business SMBs
Customer Support
Phone Email Live Chat Communities
Language
English
Training Resources
Webinars Videos
AI Features
AI Integrated
Compliance Regulation
GDPR

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Talkwalker Review

4

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 3.8
  • Value for Money 4.2
  • Ease of Use 3.6
  • Customer Support 4.2

95% Recommend this Product

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How much does Talkwalker cost?

The pricing details of Talkwalker are available on a call request to Techjockey.com.

How does Talkwalker work?

Talkwalker is a consumer intelligence platform that collects data from multiple digital channels, such as social media, news websites, blogs, and forums. It uses sophisticated AI technologies like natural language processing and deep learning for enhanced analysis.

Is Talkwalker available for free?

No, Talkwalker is not available for free.

Is a free demo available in Talkwalker?

Yes, there is a free demo available in Talkwalker.

Who can use Talkwalker?

The large consumers of Talkwalker are businesses, marketers, and analysts interested in tracking and analyzing conversations on the web.

Is there any mobile app for Talkwalker?

No, there is no mobile app for Talkwalker.

What is Talkwalker used for?

Talkwalker is an excellent tool to plan based on prevailing trends and what your customers desire most.

How accurate is Talkwalker?

Talkwalker's sentiment analysis is already founded on the most up-to-date AI technology currently available on the market, boasting stellar 90% accuracy averages.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.