linkedin
  • Become a Seller

Why can’t I Login to Keka?

Janvi Suman . Jul 19, 2023

A:

There could be several reasons why you might be facing login issues with Keka:

  • Incorrect Credentials: Ensure you're entering the correct username and password. If you've forgotten your password, use the 'Forgot Password' option to reset it.
  • Account Activation: If you've recently created an account, ensure that you've activated it through the verification link sent to your email.
  • Locked Account: After multiple unsuccessful login attempts, some platforms lock accounts for security reasons. If this happens, you might need to wait for a specific duration or contact support to unlock your account.
  • Browser Issues: Sometimes, browser cache or cookies can cause login issues. Try clearing your browser cache and cookies or use a different browser to see if that resolves the issue.
  • Server Downtime: The Keka platform might be undergoing maintenance or facing server issues. Check their official website or social media channels for any announcements.
  • Network Issues: Ensure you have a stable internet connection. Sometimes, firewall settings or VPNs can also block access, so ensure they are not causing the issue.
  • Company-Specific Restrictions: If you're using Keka for your organization, there might be specific login times or IP restrictions set by your company's IT department.

If none of these solutions work, it's best to contact Keka's customer support for assistance.

Aug 14, 2023

expert icon Expert Answer

Was this helpful? upvote icon 8 downvote icon 0
A:

If you are facing an issue while logging into Keka try re-checking the credentials of your account. If you are using social networks to log in, like YouTube, Google, etc, then check whether that service is working properly. Or your account got banned or deactivated for some reason.

Jul 19, 2023

Was this helpful? upvote icon 4 downvote icon 0
img

Did not find the question you are looking for?

Get fast answers from real users and our software experts

menlaptop

Have a Question in Mind?

Get answers directly from verified users and our software experts

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers