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A:
After enabling Sourcegraph, forecast the most common issues, such as configuration, indexing, and integration issues, and then develop a thorough knowledge base and a structured training program that covers Sourcegraph's essential capabilities and typical scenarios in order to teach support teams for tickets. Use a ticketing system for effective routing, set up explicit escalation routes and prioritizing standards, and put in place ongoing training and feedback loops to adjust to emerging problems.
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