How do we train support teams to handle top tickets expected after enabling Argo CD?

Potential change-freeze windows

• Thursday, October 2nd: Mahatma Gandhi Jayanti and coincides with Dussehra.
• Saturday, October 11th - Sunday, October 12th: October 11th is a regional holiday in many states, Saturday and October 12th is a Bank Holiday across all of India for Dussehra.
• Monday, October 20th: Diwali/Deepavali

Combining feature flags, access policies, and organization-level permissions is the safest and most streamlined method of limiting Azure DevOps features to a pilot group. This way, only specific people or projects will be able to utilize the new functionality

After enabling Sourcegraph, forecast the most common issues, such as configuration, indexing, and integration issues, and then develop a thorough knowledge base and a structured training program that covers Sourcegraph's essential capabilities and typical scenarios in order to teach support teams for tickets. Use a ticketing system for effective routing, set up explicit escalation routes and prioritizing standards, and put in place ongoing training and feedback loops to adjust to emerging problems.

Potential change-freeze windows

• Thursday, October 2nd: Mahatma Gandhi Jayanti and coincides with Dussehra.
• Saturday, October 11th - Sunday, October 12th: October 11th is a regional holiday in many states, Saturday and October 12th is a Bank Holiday across all of India for Dussehra.
• Monday, October 20th: Diwali/Deepavali

Instead of granting GoLand direct network or credential access, set up a local log forwarder. Then, send filtered events to your SIEM over TLS to export GoLand logs to your SIEM securely with least-privilege access. Make use of a read-only service account or dedicated ingestion key that is scoped exclusively to the target log index, and set up your forwarder to redact sensitive information such as file paths, usernames, or tokens before sending them. This configuration keeps your SIEM visibility intact without disclosing developer data or going against least-privilege guidelines by guaranteeing that GoLand only writes locally while the forwarder, operating with limited privileges, manages log collecting, filtering, and safe sending.