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Q:

How do we train support teams to handle top tickets expected after enabling SAP BTP?

  • PRAMOD KUMAR
  • Dec 02, 2025

1 Answers

A:

To train support teams to handle top tickets after enabling SAP BTP, you should:

Identify common categories (Auth errors, integration failures, quotes limits).

Provide role-based technical training.

Simulate real ticket scenarios.

Establish a Center of Expertise for continuous learning and escalation support.

  • Sahid
  • Dec 07, 2025

0 0

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