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Q:

How do we train support teams to handle top tickets expected after enabling Superset?

  • Rohan Meshram
  • Dec 13, 2025

1 Answers

A:

To train support teams to handle top tickets after enabling Superset, you should:

  • Identify common Superset issues (e.g., dashboard errors, database connectivity).
  • Provide role-based technical training.
  • Simulate real ticket scenarios.
  • Create quick-reference guides for triage and escalation.
  • Aman Gupta
  • Dec 16, 2025

0 0

Related Question and Answers

A:

You're right-Sheet.Name is read-only in Inventor 5.3 SP2, and there’s no supported workaround to rename a sheet directly through the API in that version. Renaming sheets via code only became possible in Inventor 6.0, where Autodesk introduced a Rename method on the Sheet object.

  • ROHIT SHETTY
  • Dec 27, 2025

A:

Yes! You can insert workpoints using XYZ coordinates in an Inventor assembly with the API using ComponentDefinition.WorkPoints.AddFixed.

  • Prakash Kumawat
  • Dec 28, 2025

A:

Yes, UserInputEvents is part of Inventor’s Application.CommandManager object.

Here’s how to get a reference in VBA:

  • Dim uiEvents As UserInputEvents
  • Set uiEvents = ThisApplication.CommandManager.UserInputEvents
  • Kiran Noel
  • Dec 23, 2025

A:

Yes, Autodesk provides an official Inventor API Help File (CHM format) that serves as the main reference manual, and it's typically installed with Inventor itself under the SDK or Help folder. For Inventor 5.3 specifically, your best bet is the Inventor API Developer’s Guide and the API Help (IV5.3 SDK), which you can find in the installation directory or on Autodesk’s archived developer resources.

  • Sabuddin Khan
  • Dec 24, 2025

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