How do I manage my customer accounts using courier management software?

To generate invoices, input shipment and customer details into the software, and it can create invoices based on the services provided and shipping costs.

Within the software, you can usually find a claims or support section where you can provide details of the lost or damaged shipment, which will initiate the claims process.

You can schedule a pickup by providing details like the pickup address and time in the courier management software, and the courier service will arrange for a pickup accordingly.

Courier management software often includes built-in calculators that consider factors like package weight, dimensions, destination, and shipping method to estimate shipping costs.

Integration involves using APIs provided by the courier management software to connect it with your existing systems, such as your CRM or e-commerce platform.