GoComet Reviews & Ratings

4.6/5

“Amazing onboarding and customer support”

I moved from a legacy TMS to GoComet and was impressed with how fast the setup was. The support team walked us through every step, and we saw ROI sooner than expected. Couldn’t ask for anything more!

Pros : QNo downsides seen so far—overall great experience uick implementation, responsive team, great ROI

Cons : No downsides seen so far—overall great experience

Switched from : Legacy TMS

Reason to switch : Wanted sleek user experience plus strong support and ROI.

4.5/5

“Negotiating freight rates is so much easier now”

Before GoComet, we emailed several carriers, waited for quotes, and manually compared them. Now, RFQs are sent instantly, and carriers bid directly—saves so much time and we get better rates. Only downside: some obscure lanes don't have enough carrier bids yet.

Pros : Automated RFQ & reverse-auction tools save time and drive competition

Cons : Coverage gaps on some remote lanes (e.g. certain Caribbean routes)

Switched from : Email

Reason to switch : Needed faster, more competitive freight quoting.

4.5/5

“Alerts keep me on top of my shipment game”

Managing global freight isn’t easy, but GoComet’s notifications (like delays or carrier updates) keep me ahead. It feels like having an assistant auditing operations around the clock.

Pros : Proactive alerts for delays and shipment updates

Cons : None—I’ve only seen accurate, timely alerts so far

Switched from : manual method

Reason to switch : Needed proactive visibility without watching dashboards constantly.

4.5/5

“Instant visibility across international shipments”

I switched from manual tracking spreadsheets to GoComet and suddenly had crystal-clear views of all inbound and outbound shipments—no more guesswork. Occasionally, air freight updates arrive a bit late via the API, so there’s room for improvement.

Pros : Real-time container tracking and clear shipment visibility

Cons : Air tracking via API can sometimes lag

Switched from : Spreadsheet

Reason to switch : Wanted automated, real-time shipment visibility without manual work.

4.5/5

“Smart invoice reconciliation saves me hours”

Previously, invoice reconciliation took hours manually. GoComet’s OCR intelligently matches quotes to actual invoices and flags mismatches instantly—big time saver.

Pros : OCR-based invoice matching, flags discrepancies

Cons : N/A—works well and cuts audit time dramatically

Switched from : Excel

Reason to switch : Needed automation in invoice matching to reduce errors and labor.

4.5/5

“Seamless integration with our ERP and fast deployment”

I moved from a homegrown tool to GoComet and was amazed at how quickly it integrated into our ERP via API. Everything was up and running in under two weeks, no heavy IT overhead.

Pros : Easy ERP integration, fast cloud-based rollout

Cons : None—I deployed end-to-end in under two weeks

Switched from : logistics

Reason to switch : Wanted a modern SaaS solution that plugs right into existing systems.

4.3/5

“G2 leader badges aren’t hype—they delivered”

I was skeptical when I saw GoComet named a G2 Leader in multiple categories. After switching to try it out, I get why—ease-of-use, support quality, and setup make it feel like the badges were earned, not just marketing fluff.

Pros : Leader in supply chain visibility, freight management, transport TMS with top support scores

Cons : None—scored high across ease-of-use, setup, and support

Reason to switch : Wanted a tool trusted by peers and analyst communities.

4.3/5

“Logistics simplified—but still room for air-tracking speed”

I moved from a fragmented logistics stack to GoComet and brought everything (quotes, tracking, billing) under one roof—really simplified processes. Love the AI smarts. Just wish air tracking updated with less lag.

Pros : RFQ, tracking, reconciliation—all in one, with AI-powered simplicity

Cons : Air shipments could benefit from faster tracking updates

Reason to switch : Needed integrated, AI-powered logistics tool that centralizes everything.

4.3/5

“Clear dashboards and predictive ETAs—it just clicks”

I previously used a clunky SCM tool. Switching to GoComet gave me beautiful dashboards and predictive ETA insights. The interface is so intuitive—but I wish I could save my preferred dashboard view.

Pros : Intuitive UI, AI-powered ETA updates, analytics dashboards

Cons : Missing ability to save custom shipment views for quick access

Switched from : Orderhive

Reason to switch : Wanted intuitive UX with data-driven ETA visibility.

4.2/5

“Real-time analytics for smarter decisions”

After switching from static freight reports, GoComet’s auto-generated analytics tell me which lanes are costly, which carriers perform well, and where efficiencies lie. It’s like having a data consultant built in.

Pros : Auto-generated analytics, data-driven insights into freight lanes and carriers

Cons : None noted—analytics are clear and actionable

Reason to switch : Needed real-time data and visibility, not stale spreadsheets.