Blue Yonder Reviews & Ratings

4.6/5

“Amazing stability, accurate forecasting improves operations”

We moved from manual forecasting spreadsheets to Blue Yonder and the stability improvements were night-and-day. Inventory accuracy improved, and warehouse ops rarely crashed. The downside: licensing costs in some regions felt steep.

Pros : Extremely stable, accurate inventory forecasting, strong WMS performance

Cons : High cost for smaller regions like South America

Switched from : e2open

Reason to switch : Needed industrial-grade reliability and forecast accuracy.

4.5/5

“Scalable Planning Power, But Needs Heavy Setup”

I switched from a legacy SCM tool to Blue Yonder for its advanced supply planning and routing capabilities. The system handles BOMs and network planning impressively once configured. But it took months of consulting to set up the flows for our bespoke retail use case.

Pros : Covers BOM, network planning, highly configurable routing

Cons : Needed tons of configuration and custom code to meet our needs – not plug-and-play

Switched from : Legacy ERP

Reason to switch : Wanted enterprise-grade planning and routing capabilities.

4.5/5

“Enterprise tool, enterprise cost”

We switched from smaller SCM packages to Blue Yonder to unify global planning. It's enterprise-class—but the price tag stings. Consultancies bill separately and licensing alone can be in the millions if you include demand planning.

Pros : Highly scalable, suits global retail/manufacturing setups

Cons : Implementation costs easily cross hundreds of thousands or even millions

Switched from : Kinaxis

Reason to switch : Needed enterprise-level scalability and planning.

4.5/5

“Functional WMS for planogramming—but slow with complex layouts”

I moved from a basic store planning tool to Blue Yonder’s planogram functionality because it syncs well with WMS and merchandising. It handles complex store layouts, but performance lags when visualizing multiple plans.

Pros : Great for detailed planogram layout and store planning

Cons : Opening multiple floor plans or large visuals slows down significantly

Switched from : Aquatio

Reason to switch : Needed integrated merchandising and WMS planning.

4.5/5

“Forecast accuracy is solid—but data prep is brutal”

I migrated from legacy forecasting tools to Blue Yonder for its promise of AI-based forecast accuracy. It delivered—but only after weeks of cleaning historical data. Any gaps or promotions skew projections badly.

Pros : AI/ML forecasts reportedly more accurate than competitors

Cons : Requires massive data cleaning and preprocessing to perform well

Switched from : Newton SCM

Reason to switch : Wanted higher accuracy forecasting, but setup was heavy.

4.5/5

“Scheduling app is almost unusable”

We switched to Blue Yonder Workforce Management for shift scheduling. The idea sounded good—but the mobile app kept failing to display shifts. We couldn’t log hours, and support said an update was months away. Painful.

Pros : Idea of workforce scheduling is sound

Cons : App is buggy, frequently fails, and support had no resolution timeline

Switched from : MESH Works

Reason to switch : Needed standardized scheduling across shifts—but app reliability was poor.

4.5/5

“Not intuitive, but gets easier over time”

I switched from Oracle SCM tools to Blue Yonder, expecting smoother workflows. While the initial experience was terrible—menus felt unintuitive—it does become manageable with time. And then they update, and you miss the old version.

Pros : Very powerful once mastered

Cons : Non-intuitive UX and frequent version changes frustrate seasoned users

Switched from : Oracle Fusion Cloud SCM

Reason to switch : Wanted stronger forecasting tools, even if UX is rough.

4.2/5

“Corporate tool—okay if you have talent in-house”

I shifted from smaller SCM tools to Blue Yonder for global chain management. It handles processes end-to-end. But configuring vendor-level tolerances or custom EDI flows required in-house experts or costly consultants.

Pros : End-to-end SCM for retail, manufacturing, 3PL; robust functionality

Cons : Requires internal superusers or expensive integrators, especially to configure vendor tolerances or EDI

Switched from : StockIQ

Reason to switch : Needed powerful SCM—but needed expert staff to operate it effectively.

4.2/5

“Comprehensive but the UI feels outdated”

I switched from using multiple fragmented tools to Blue Yonder for its end-to-end coverage. It ties merchandising, WMS, and forecasting into one. The problem? The UI feels like it's stuck in the 2000s and onboarding is rough.

Pros : Full spectrum of features across supply chain, powerful customization

Cons : Interface is clunky, steep learning curve, especially for new users

Switched from : Newton SCM

Reason to switch : Wanted unified SCM, though usability takes a toll.

4.2/5

“Forecasts reduced stock—but support was spotty”

Once we switched from SAP IBP to Blue Yonder, I saw reduced excess inventory and improved fill rates. However, support wasn't stellar—training was minimal and ticket resolutions were slow at times.

Pros : Helps reduce safety stock and improve service levels

Cons : Support and training materials need improvement

Switched from : Kinaxis

Reason to switch : Wanted better forecast-driven inventory optimization—but support lagged.