10 Best Bug Tracking Tools to Resolve Bugs and Issues

bug tracking tools


Bug tracking is the process of capturing bugs in a software and managing the data of all bugs till date. The aim of any bug tracking is to maintain high product quality and report any issue which might lead to process discrepancy at any stage.

Bug Tracking Software System

What are Bug Tracking Tools?

With the help of bug tracking tools, network administrators can monitor all activities within a network’s hardware infrastructure. A robust defect tracking tool or issue tracker is important to track defects in a product at the initial stage to fix them.

The bug tracking system works by inspecting, testing and recording any defect in the system to make subsequent upgrades. Bug tracking tools are not just used for tracking software bugs. Along with the best software bug tracking tools, there are options for issue tracking and project development too. 

Benefits of Using Bug Tracking System for Manual/Automation Testing

Whether you opt for manual testing or automation testing, bug tracking tools can be useful to execute test cases. Defect management tools are important to enhance the software quality while saving time and money.

  • Traceability to Failed Tests

An integrated bug tracker system is important to trace specific failed test cases, so that required actions can be taken to make fixes accordingly.

  • Reduced Development Costs

As soon as you recognize repetitive issues in your product, the bug can be fixed completely. Thus, your development team can focus on high priority bugs and enhance their productivity with the best bug tracker system.

  • Enhanced Collaboration & Team Work

Bugtracking tools play a critical role in enhancing communication between the team members working towards fixing bugs and discovering applications.

  • Comprehending Defect Trends

A bug tracking system helps engineers keep track of issues in the past, and create a bug-free environment with high-quality products.

  • Enhanced Customer Satisfaction

Bug tracking tools are critical to resolve issues in your product or website at the early stage and deliver enhanced service to customers.

List of 10 Best Bug Tracking Tools in 2020

Best Open Source Bug Tracking Tools to Cut Down IT Costs

  1. Bugzilla Bug Tracking Tool
  2. Redmine
  3. Mantis Bug Tracker
  4. Zoho BugTracker

When you are working on software development, finding bugs on a day-to-day basis is inevitable. Bug tracking tools can help in quickly discovering defect patterns and fixing bugs. However, if budget is a concern, you can opt for open source bug tracking tools.

  • Bugzilla Bug Tracking Tool

#1 of 10 Best Bug Tracking Tools

Bugzilla is one of the best web-based bug tracking tools, which is used by project managers for the bug and issue management. It also provides an advanced dashboard for keeping all your automated charts and reports in an organized manner. Bugzilla helps with duplicate bug detection and time tracking and allows mentioning notes for a bug so that the team can work on it.


  • Custom prefixes and filters
  • Complex search algorithm
  • Custom bug list formats
  • Duplicate detection system
  • High security layers to keep bugs away

Cost to Upgrade: It’s an open source bug tracker tool, and all its features are available for free.

  • Redmine

Issue Tracker
#2 of 10 Best Bug Tracking Tools

Redmine open source bug tracking tool is compatible with MySQL, PostgreSQL, Microsoft SQL, and SQLite. It supports more than 34 languages to help software developers and project managers prevent bugs from affecting the product quality.


  • It helps manage multiple projects simultaneously
  • Controlled access based on user roles
  • Ensures agile project management with calendar and Gantt chart reporting
  • State of the art issue tracking solution

Cost to Upgrade: This is an open source bug tracking tool with free access.

  • Mantis Bug Tracker

Bug Tracker
#3 of 10 Best Bug Tracking Tools

MantisBT is one of the most popular bug trackers, which is ideal to manage larger projects with efficiency. It provides user-based access control, which you can change as per the project requirement. Other features of this popular bug tracking software are customizable issue fields and workflows.


  • With custom plugins, it helps enjoy personalized functionality
  • Runs on any platform owing to the PHP support
  • Reports with custom monitoring and tagging
  • RSS feeds to manage live data

Cost to Upgrade: The SaaS version of Mantis BT starts at Rs 345 per month to help you manage one project with up to five users.

  • Zoho BugTracker

Defect Tracking Tools
#4 of 10 Best Bug Tracking Tools

Zoho BugTracker is an online software suite. It includes a free bug trakker, which is ideal to find defects and address them in real time. Up to five users can work on the same project using Zoho free bug tracker tool. It is ideal for software developers who need to resolve issues immediately to maintain the quality.


  • Custom filters to help you manage critical issues on priority
  • Custom bug management cycles to ensure smooth bug tracking
  • Helps generate tickets and provides reports for developers to understand recurring bugs
  • Automated notifications for the users to fix issues in real time

Price to Upgrade: Its standard plans starts at Rs 140 per user per month for up to 10 users.

Top 6 Bug Tracking Tools for Fixing Defects & Issues

  1. Jira Bug Tracking Tool
  2. ReQtest
  3. Kualitee defect tracking tool
  4. Polyspace Bug Finder
  5. The Bug Genie
  6. BugHost

You can invest in these bug tracking tools to enhance your project performance and quality.

  • Jira Bug Tracking Tool

Jira Bug Tracking Tool
#5 of 10 Best Bug Tracking Tools

Jira bug tracking tool helps software developers in tracking and managing bugs and ensures a smooth product development cycle. It further helps assign bugs to project members and prioritize them for timely resolution of issues. Also, notifications are sent to relevant project managers as soon as a bug is identified.


  • You can create an issue by adding all important details
  • Helps track issues like software bug or any bug in the project task
  • Ticket-based bug assignment with keystrokes
  • Helps prioritize bugs and issues as per the severity
  • Software engineers can resolve bug from the Jira ticket by creating a new branch in source code management tool.

Price to Upgrade: Jira bug tracking tool is free for up to 10 users and you need to pay Rs 500 for its Standard plan, which includes up to 5,000 users.

  • ReQtest

Bug Tracking Systems
#6 of 10 Best Bug Tracking Tools

ReQtest is a cloud-based bug tracking software that provides real-time updates on any bug identified during the software testing process. It’s a defect tracking tool which helps users work on test cases from the planning to the execution. This is one of the best bug reporting tools, which provides the single page and grouped view of bugs in real-time.


  • It helps review and prioritize requirements and changes instantly
  • Supports agile test case management with actionable insights
  • Provides visual presentation of bug reports
  • You can also add images and videos on bug reports
  • It facilitates integration with Jira.

Price to Upgrade: Its package for small teams with up to 10 users is available at Rs 712 per user. And, you can get the license for unlimited users at Rs 3,206 per user.

  • Kualitee Defect Tracking Tool

Defect Management Tools
#7 of 10 Best Bug Tracking Tools

Kualitee defect tracking tool works by categorising defects or bugs as per their specific workflows. This website bug reporting tool further assists in analysing that the defects are logged correctly to apply test suites. You can add action, date and a short description for every bug to make it easy for the users to take immediate steps. 


  • It allows you to add or delete defects at any stage of the project
  • The software saves all previous test suites for specific projects
  • Also, you can match the best test cases with a particular defect
  • It promotes individual and group progress tracking
  • Facilitates seamless integration with other testing tools, such as, Jira and Bugzilla.

Price to Upgrade: While its Community plan is free for 1 to 3 users,it allows you to work only on one project at a time. To manage the quality of unlimited projects simultaneously, you can opt for the Silver Plan of this website bug reporting tool at Rs 3200 per month.

  • Polyspace Bug Finder

Issue Tracking System
#8 of 10 Best Bug Tracking Tools

Polyspace Bug Finder helps identity bugs using static analysis. It identifies run-time errors and any vulnerability in terms of security. Polyspace bug tracking software further helps with analysing software control and fixing bugs in software development early on. It highlights defects as soon as they are tracked to provide real-time resolution.


  • Helps get into the root cause of every bug
  • Its configured for all run-time environment
  • Helps manage the software quality
  • It automates code analysis.

Price to Upgrade: Request a call back to get customized quotes and free online demo.

  • The Bug Genie

Issue Tracking Software
#9 of 10 Best Bug Tracking Tools

Bug Genie is a complete issue tracking tool, which helps with defect management. Its easy to use web interface helps with defect management and ensures agile project management. This website and backlog bug tracking software integrates seamlessly with popular SCM systems to ensure hassle-free project creation and completion.


  • Helps with complete project hierarchy
  • Separate project spaces to manage issues, wikis, files,
  • Issue-related actions are available with a single click
  • Built-in Wiki
  • Provisions for revisions and history

Cost to Upgrade: Its free plan is just for one project. While its Basic plan is for up to five projects and starts at Rs 922.

  • BugHost

Bug Tracking Software
#10 of 10 Best Bug Tracking Tools

BugHost is one of the best bug tracking solutions to help project managers across all major industries.


  • High volume enterprise-wide licensing
  • Helps manage multiple defects in a project
  • Allows choosing from a variety of notifications

Cost to Upgrade: Its Start-up plan starts at Rs 2,066 and the Team plan is for Rs 4,204.

Ready to Invest in a Bug Tracker? Here’s what to do next… Keep a track of your popular bug and project tracking frequency. Also, look for something which makes it easy to maintain a full History of bug status changes and issue updates. At the end, it should assist with agile project delivery and team collaboration.


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