Zoho Bug Tracker Features
-
Time Tracking Records the exact duration spent on fixing software defects using manual logs or automatic timers for billing and payroll. -
Bug Submission Allows users to log issues manually, via email, or by importing CSV files to ensure all defects are captured in one system. -
Custom Workflows Enables admins to design unique transition paths that a bug must follow from the initial reporting stage to final closure. -
Kanban View Organizes all active issues into visual columns based on their current status to help managers identify bottlenecks quickly. -
Severity Levels Categorizes bugs into groups like Critical, Major, or Minor to help the development team prioritize their daily work tasks. -
Interactive Forums Provides a dedicated space for the team to discuss technical issues and share ideas without cluttering the main bug reports. -
Dashboards Offers a real-time visual summary of key project metrics, such as bug counts and team performance, for quick executive review. -
Integrations Connects seamlessly with third-party tools like GitHub, Bitbucket, and Zoho Desk to unify your software development ecosystem. -
SLA Management Defines specific service level contracts for different issue categories to ensure that critical bugs receive top priority. -
User Administration Manages team access by defining granular roles and permissions, controlling who can view, edit, or resolve specific bugs. -
Bugs Automation Uses business rules to trigger field updates, notifications, and webhooks automatically whenever specific bug criteria are met.