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ActivDesk VS LiveAgent

Let’s have a side-by-side comparison of ActivDesk vs LiveAgent to find out which one is better. This software comparison between ActivDesk and LiveAgent is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ActivDesk or LiveAgent fits your business.

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Starting Price

₹ 1500.00

View plans arow

Starting at

₹ 1050.00

  • Hospitality
  • industries All industries
  • chek Ticketing
  • chek Teamwork & Communication
  • chek Multichannel Helpdesk
  • chek Self Service
  • chek Email Integration
  • chek Ticket Management
  • chek Live Chat
  • chek Social Media Integration
  • chek Analytics and Reporting
  • chek Multilingual
4.1(1)
str1 4
str1 4.5
str1 4
str1 4

Likelihood to Recommend

90%
4.6(4)
str1 4.6
str1 4.6
str1 4.5
str1 4.4

Likelihood to Recommend

66%

pros-list-icon very easy to use Posted - Feb 27, 2021

pros-list-icon We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into our website and support process. The LiveAgent support is of great help and we recommend this system to everyone. Keep up the good work Posted - Oct 05, 2018

cons_icon N/A Posted - Oct 12, 2018

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between ActivDesk and LiveAgent

Let’s have a detailed comparison of ActivDesk vs LiveAgent to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether ActivDesk or LiveAgent fits your business.

Comparison of ActivDesk vs LiveAgent In terms of Features

ActivDesk includes features like Ticketing, Teamwork & Communication, Multichannel Helpdesk and Self Service. LiveAgent is known for functionalities like Ticket Management, Live Chat, Social Media Integration and Analytics and Reporting. When you compare ActivDesk vs LiveAgent, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ActivDesk and LiveAgent In terms of Deployment Type

While ActivDesk supports Web Based deployment; LiveAgent is suitable for Web Based deployment. While selecting between ActivDesk and LiveAgent, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ActivDesk or LiveAgent: Which Is Ideal for Your Industry

ActivDesk is ideal for industries like Hospitality. For All Industries, LiveAgent is a better choice. If you are confused between ActivDesk or LiveAgent, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ActivDesk or LiveAgent

ActivDesk and LiveAgent can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ActivDesk and LiveAgent during demo to decide which one is best for your business.

FAQs

While ActivDesk offers customized features, LiveAgent has diverse modules. Select between ActivDesk or LiveAgent as per your business needs.
Both these products offer similar features but with a different approach. While ActivDesk emphasizes on user experiences, LiveAgent focuses on functionalities.
It all depends on the functionalities that you prefer. While ActivDesk offers add-ons along with essential features, LiveAgent emphasizes on customization.
No, the difference between ActivDesk and LiveAgent lies in terms of features and functionalities. While ActivDesk can be customized as per the user’s needs, LiveAgent addresses the diverse audience.
It depends upon your business requirement. Both ActivDesk and LiveAgent provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While ActivDesk is customizable, ActivDesk offers comprehensive modules.

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