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Clickback VS Zoho CRM

Let’s have a side-by-side comparison of Clickback vs Zoho CRM to find out which one is better. This software comparison between Clickback and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Clickback or Zoho CRM fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 13 Ratings & 13 Reviews
  • icon_desktop icon_ios
  • img 56 Ratings & 54 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

₹ 6930

Small Business

₹ 15750

Medium Business

₹ 24500

Large Business

View Details img

₹ 1300

Standard

₹ 2100

Professional

₹ 3000

Enterprise

+ 1 more plans img

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.4

13 Ratings & 13 Reviews

89% Likelihood to Recommend

4.4

56 Ratings & 54 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

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Since we've been using Clickback for about 7 months, it's changed the way we rea...Read more - Prakash Devangan Aug 23, 2022

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Anyone wishing to send a mass email to people they don't know should check out C...Read more - Avinash Aug 21, 2022

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Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Cons

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NA - Prakash Devangan Aug 23, 2022

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NA - Avinash Aug 21, 2022

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Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

Reviews

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Verified customer reviews

supportive team is good

Prakash Devangan Aug 23, 2022

great features

Avinash Aug 21, 2022

Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish

Basudeb Moulik May 03, 2025

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Lead Intelligence
  • checked Lead Management
  • checked Lead Optimization
  • checked Multi User login & Role based access
  • checked Analytics & Reporting
  • checked Email Integration
  • checked Email Marketing
  • checked Audit Trail
  • checked Performance Tracking
  • checked Forecasting & Trends
  • checked Customer Insights
  • checked Sales Performance Reports
  • checked Custom Dashboards
  • checked Chatbots
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Omnichannel Support & Engagement
  • checked Document Sharing & File Storage
  • checked Interactive Voice Response (IVR) Integration
  • checked eCommerce Integrations
  • checked Marketing Tools Integration
  • checked Event-Triggered Notifications
  • checked Custom Workflow Alerts
  • checked System Errors/Failures
  • checked Opportunity & Pipeline Management
  • checked Workflow Automation and Management
  • checked Task / Activity Management
  • checked Deal Management
  • checked Social Media Integration
  • checked Contract Management
  • checked Lead Management
  • checked Email Marketing
  • checked Contact Management
  • checked Lead Activity Alerts
  • checked SLA Violations
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked Email Marketing Tools Integration
  • checked Automated Campaigns
  • checked Lead Scoring
  • checked Sales Forecasting
  • checked Account Management
  • checked Territory Management
  • checked Campaign Management
  • checked Data Import/Export
  • checked Predictive Analytics
  • checked Quote Management
  • checked Order Management
  • checked Ticketing System
  • checked Call Tracking and Recording
  • checked Landing Pages & Forms
  • checked Touchpoint Monitoring
  • checked Real Time Analytics
  • checked Lead Nurturing
  • checked API Access
  • checked Event-Triggered Workflows
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Contact Segmentation
  • checked Team Communication
  • checked Campaign Performance
  • checked Calendar Integration
  • checked Customer Profiles
  • checked Customer Journey Tracking
  • checked Sales Automation
  • checked Data Encryption
  • checked Budget Tracking

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Question and Answers

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Product related question and answers

How is Clickback an Easy Message Creator? img

Clickback is an easy message creator that helps users design professional-lookin... Read more

How can users build smarter campaigns through Clickback? img

Clickback helps its users analyse the key data about their campaigns by quickly ... Read more

How does Clickback help marketing teams? img

The advanced HTML email editor of Clickback helps marketing teams by giving them... Read more

What rollback and comms plan should we prepare in case the Zoho CRM Plus roll-out causes performance regressions? img

Prepare a rollback plan with pre-rollout backups, defined performance thresholds... Read more

How customizable is Zoho CRM for different industries? img

Zoho CRM can be easily changed to fit different types of businesses. It has read... Read more

How can Zoho CRM integrate with third-party marketing tools like Google Ads? img

Zoho CRM can integrate with Google Ads to track ad campaigns, capture leads, and... Read more

Alternatives

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Top Alternative Products

OmniAssist

OmniAssist


KOOPS Sales Force Automation

KOOPS Sales Force Automation


SalesJump SFA

SalesJump SFA


Delta Sales Force Automation

Delta Sales Force Automation


See all Clickback alternatives img
Bigin

Bigin


Odoo CRM

Odoo CRM


Solid Performers CRM

Solid Performers CRM


Salesforce CRM

Salesforce CRM


See all Zoho CRM alternatives img

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Similar Comparison

Clickback vs Zoho CRM Comparison FAQs

Software questions,
answered

While Clickback offers customized features, Zoho CRM has diverse modules. Select between Clickback or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Clickback emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Clickback offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Clickback and Zoho CRM lies in terms of features and functionalities. While Clickback can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Clickback and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Clickback is customizable, Clickback offers comprehensive modules.

A Quick Comparison Between Clickback vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Clickback vs Zoho CRM In terms of Features
  • Comparison Between Clickback and Zoho CRM In terms of Deployment Type
  • Clickback or Zoho CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Clickback or Zoho CRM

Comparison of Clickback vs Zoho CRM In terms of Features

Clickback includes features like Lead Intelligence, Lead Management, Lead Optimization and Multi User login & Role based access. Zoho CRM is known for functionalities like Audit Trail, Performance Tracking, Forecasting & Trends and Customer Insights. When you compare Clickback vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Clickback and Zoho CRM In terms of Deployment Type

While Clickback supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Clickback and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Clickback or Zoho CRM: Which Is Ideal for Your Industry

Clickback is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Clickback or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Clickback or Zoho CRM

Clickback and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Clickback and Zoho CRM during demo to decide which one is best for your business.

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