linkedin
  • Become a Seller

Scalong AI VS Zendesk

Let’s have a side-by-side comparison of Scalong AI vs Zendesk to find out which one is better. This software comparison between Scalong AI and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Scalong AI or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_mac
  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Price

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

View Details img

  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img
  • img
  • img

Offers

img

Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img Save upto 28%, Get GST Invoice on your business purchase

img Buy Now & Pay Later, Check offer on payment page.

img

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

img

Overall ratings

4.2

3 Ratings & 0 Reviews

90% Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

img

Pros

Not Available

Currently no pros are available. Please check back later

img

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

img

Verified customer reviews

Rating

Mdnadil Zeya Jan 11, 2025

Rating

James Uba Oct 06, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Authorized Access Only
  • checked Customer Engagement
  • checked Robust Data Security
  • checked Scalable AI Integration
  • checked Feedback Retraining
  • checked Question & Answering
  • checked Third Party Integration
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

WowTo

WowTo


Slab

Slab


Knowmax

Knowmax


Document360

Document360


See all Scalong AI alternatives img
Freshchat

Freshchat


PlugtoChat

PlugtoChat


Chatwoot

Chatwoot


Charla

Charla


See all Zendesk alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Scalong AI vs Zendesk Comparison FAQs

Software questions,
answered

While Scalong AI offers customized features, Zendesk has diverse modules. Select between Scalong AI or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Scalong AI emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Scalong AI offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Scalong AI and Zendesk lies in terms of features and functionalities. While Scalong AI can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Scalong AI and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Scalong AI is customizable, Scalong AI offers comprehensive modules.

A Quick Comparison Between Scalong AI vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Scalong AI vs Zendesk In terms of Features
  • Comparison Between Scalong AI and Zendesk In terms of Deployment Type
  • Scalong AI or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - Scalong AI or Zendesk

Comparison of Scalong AI vs Zendesk In terms of Features

Scalong AI includes features like Authorize & Automate, Customer Engagement, Security and Full Integration. Zendesk is known for functionalities like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. When you compare Scalong AI vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Scalong AI and Zendesk In terms of Deployment Type

While Scalong AI supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Scalong AI and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Scalong AI or Zendesk: Which Is Ideal for Your Industry

Scalong AI is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Scalong AI or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Scalong AI or Zendesk

Scalong AI and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Scalong AI and Zendesk during demo to decide which one is best for your business.

Still got Questions on your mind?

Get answered by real users or software experts

Add Product to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert
                        Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers