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My LiveChat VS Zendesk

Let’s have a side-by-side comparison of My LiveChat vs Zendesk to find out which one is better. This software comparison between My LiveChat and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether My LiveChat or Zendesk fits your business.

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Starting at

₹ 1050.00 /Month

Starting at

$ 69.00 /Month

  • industries All industries
  • industries All industries
  • chek Multiple Simultaneous Chat Sessions
  • chek Spell Checker
  • chek Multi Language Support
  • chek File Transfer
  • chek Email Management
  • chek Trigger
  • chek Mobile App
  • chek Chat Bot
  • chek Real Time Monitoring
  • chek History
4.7(1)
str1 5
str1 5
str1 4.5
str1 4.5

Likelihood to Recommend

65%
4.6(1)
str1 4.5
str1 5
str1 5
str1 4

Likelihood to Recommend

85%

pros-list-icon I have been utilizing this product for my school site since 2 years and it turned out to be my best experience taking care of the talk choice. I can without much of a stretch keep my talk box on drifting which diminishes the agony for me to backpedal on the visit box over and over Posted - Nov 19, 2018

pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between My LiveChat and Zendesk

Let’s have a detailed comparison of My LiveChat vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether My LiveChat or Zendesk fits your business.

Comparison of My LiveChat vs Zendesk In terms of Features

My LiveChat includes features like Multiple Simultaneous Chat Sessions, Spell Checker, Multi Language Support and File Transfer. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare My LiveChat vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between My LiveChat and Zendesk In terms of Deployment Type

While My LiveChat supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between My LiveChat and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

My LiveChat or Zendesk: Which Is Ideal for Your Industry

My LiveChat is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between My LiveChat or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - My LiveChat or Zendesk

My LiveChat and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare My LiveChat and Zendesk during demo to decide which one is best for your business.

FAQs

While My LiveChat offers customized features, Zendesk has diverse modules. Select between My LiveChat or Zendesk as per your business needs.
Both these products offer similar features but with a different approach. While My LiveChat emphasizes on user experiences, Zendesk focuses on functionalities.
It all depends on the functionalities that you prefer. While My LiveChat offers add-ons along with essential features, Zendesk emphasizes on customization.
No, the difference between My LiveChat and Zendesk lies in terms of features and functionalities. While My LiveChat can be customized as per the user’s needs, Zendesk addresses the diverse audience.
It depends upon your business requirement. Both My LiveChat and Zendesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While My LiveChat is customizable, My LiveChat offers comprehensive modules.

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