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Featurebase

Brand: Featurebase

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Starting Price
$37

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Starting at $37

Featurebase Pricing & Plans

Growth
Starting at $37
    • Seat

      Seat
      Seat
    • Monthly

      Monthly
      Monthly

Key Features

  • For fast-growing startups

  • Fibi AI Agent

  • Email support

  • AI replies & macros

  • User segmentation

  • Custom domains

  • Basic analytics

Professional
Starting at $75
    • Seat

      Seat
      Seat
    • Monthly

      Monthly
      Monthly

Key Features

  • For scaling & multi-team orgs

  • Workflows & automations

  • Service level agreements (SLAs)

  • Round robin assignment

  • Multilingual support

  • API & Webhooks

  • 20 free Lite seats

Enterprise
Starting at $129
    • Seat

      Seat
      Seat
    • Monthly

      Monthly
      Monthly

Key Features

  • For large organizations

  • Custom admin roles

  • Admin SSO login

  • Round robin assignment

  • Azure DevOps & AD integrations

  • Personalized onboarding

  • 50 free Lite seats

Featurebase Features

  • icon_check Centralized Feedback Repository
    Provides a unified database for gathering and categorizing qualitative user input from multiple integrated digital channels.
  • icon_check Strategic Product Roadmap
    Facilitates the publication of high-level development plans to align stakeholder expectations with upcoming software releases.
  • icon_check Automated Release Communication
    Systematically logs and distributes software version updates to maintain transparency regarding fixed bugs and new features.
  • icon_check Autonomous Knowledge Retrieval
    Employs machine learning to scan documentation and provide immediate responses to common user queries without human input.
  • icon_check Quantifiable Demand Analytics
    Utilizes a structured voting mechanism to measure and rank the collective interest of the user base for specific enhancements.
  • icon_check Revenue Linked Prioritization
    Correlates feedback data with financial metrics to identify which product improvements offer the highest potential for growth.
  • icon_check Semantic Duplicate Clustering
    Uses natural language processing to detect and consolidate redundant submissions into a single manageable development ticket.
  • icon_check Granular User Segmentation
    Enables the filtering of feedback based on custom attributes like account size, user role, or specific subscription lifecycle.
  • icon_check Contextual In-App Messaging
    Deploys targeted notifications to specific user cohorts to drive awareness and adoption of newly released platform features.
  • icon_check Documentation Portal
    Manages a searchable library of help articles and technical guides to reduce the burden on manual customer support resources.
  • icon_check Identity Management
    Supports industry-standard authentication protocols to ensure secure and seamless access for internal and external entities.
  • icon_check Custom CSS Brand Alignment
    Permits full modification of the portal’s visual interface to ensure a consistent aesthetic with the primary corporate site.
  • icon_check Internal Collaborative Workspace
    Offers a private layer for team members to discuss technical feasibility and strategy before making public status updates.
Featurebase Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Featurebase Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

Featurebase Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.