Getscreen.me Questions & Answers

To upgrade to a paid plan or buy licenses for your team:

• Log in to your Getscreen.me account.
• Click on the Pricing or Upgrade option.
• Choose the plan or number of licenses you need.
• Follow the on-screen instructions to complete the payment process

Since Getscreen.me operates entirely in your web browser, there's no software to uninstall. You simply need to close the browser tab or window where you were using Getscreen.me.

Getscreen.me should support common file types like documents, images, and archives. However, specific limitations might apply, such as file size limits, especially on free plans.

If your Getscreen.me account gets blocked, you will likely receive an email notification with the reason. However, you can try contacting Getscreen.me support to clarify the issue and potentially get your account reinstated.

Currently, only one operator can connect to a remote computer with Getscreen.me at a time. This may be a limitation compared to other solutions offering multi-session capabilities.

During checkout for a paid plan on Getscreen.me, you should see an option to Apply a discount code. Enter your coupon code there and click Apply to see the discount reflected in your total.

Unfortunately, Getscreen.me doesn't seem to offer the option to directly change your username.

To cancel a paid subscription on Getscreen.me:

• Log in to your Getscreen.me account.
• Click on your profile picture or name in the top right corner.
• Look for a Subscription or Billing option.
• Within the subscription settings, find the option to cancel your plan.

Getscreen.me stands out by being browser-based and focusing on ease of use and instant access. However, for more advanced features like unattended access or multi-session capabilities, other solutions might be better suited.

Currently, Getscreen.me does not offer direct control of mobile devices. It primarily focuses on remote access to desktop and laptop computers.