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17 Best Remote Access Software in 2020
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TeamViewer 14 What is TeamViewer 14? TeamViewer 14 is a remote access software that allows desktop sharin...
by TeamViewer
Starting Price₹5,940.00Features :Supported Platforms :Deployment :- 1581 Interested
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VMware Fusion 11 Pro VMware Fusion Pro takes virtualization on the Mac to the next level with powerful features designed ...
by VMware
Starting Price₹11,199.30Features :Supported Platforms :Deployment :- 1462 Interested
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NET protector remote support Net protector remote support software can easily help users to view their customers PC. Through this...
by NPAV
Starting Price₹2,000.00Features :Supported Platforms :Deployment :- 1256 Interested
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Anymeeting Conferencing There’s nothing like connecting face-to-face for a more personal meeting experience. When you ...
by Anymeeting
Starting Price₹699.30Features :Supported Platforms :Deployment :- 1213 Interested
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Royal TS Royal TS can handle documents opened by multiple users at the same time and allows you to synchroniz...
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Nanosystems Supremo – Remote Access Nanosystem Supremo – Remote Access is a powerful, easy and complete solution for remote deskto...
by NanoSystems
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Unify Edition Virtualaze Application Virtualization delivers all your Applications in a complete virtual and ...
by Virtualaze
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Zoho Assist Zoho Assist is productivity software that provides you with the facility to raise tickets. It o...
by Zoho
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Last Updated on : 24 Jan, 2020
Buyer's Guide for Top Remote Access Software
Found our list of Remote Access Software helpful? We’re here to help you make the right choice and automate your business processes. Let’s discover some of the essential factors that you must consider to make a smarter decision!
Best Remote Access Software
With remote access software, users can connect to and access a remote computer or a network. With remote access software, you can connect two or more computers which are on different networks or on different geographical locations. Remote access is widely used by computer manufacturers and by customer service of large businesses for troubleshooting of the customers' problems by remotely accessing their devices.
How does remote access software work?
Remote access software works by establishing a connection between a local and remote host over an Internet network. Requests to access the remote computer or server can be initiated by users as and when needed. Upon authentication, the user has a permission to access the whole device for different data or file type.
Features of Remote Access Software:
The features of system remote access software vary from multi-session handling to built-in chat. Let’s have a look at the features of popular remote access software:
Remote Access: With this feature, you will not have to disturb the client to get control of a remote device every time, and there will be no need to repeatedly walk them through the connection process.
Multi-Session Handling: Many remote desktop software vendors used to put restrictions on the number of support sessions which can be run simultaneously. But now, quality remote support can be provided with multi-session handling.
Multi-Window Control: This feature in best secure remote access software is important when you want to open multiple remote desktop windows. It is useful when you need to support more than one user at a time. Multi-window control allows you to easily switch between different remote control windows, and transfer files from one remote device to another.
Built-In Chat: As soon as the remote connection is established, the instant messaging feature will allow you and the customer to exchange messages. This is known as remote tech support. In this way, both the parties stay updated on the latest events or issues. You won’t have to call or send email every time a new issue arises with online remote access software.
File and Clipboard Transfer: This feature is important as there are times when you need to install applications or replace a corrupted file from the computer. The clipboard sharing feature is needed to perform tasks like giving commands or copying scripts to remote computers.
Auto Reboot and Reconnect: Auto reboot feature is helpful in bringing the computer to a clean state by flushing the memory and clearing its caches. It gives you the opportunity to start fresh. This step is important if a computer’s performance is not up to the mark or requires repair.
Switch User: When you have to work on machines with multiple user accounts, the ability to log in as a different user is very useful. With this feature, you’ll be able to install updates as well as full-fledged software.
Two-Way Desktop Sharing: In remote access software, this feature is important when you need to inform or educate users on your company’s product, its features and its benefits. The two-way desktop sharing feature is useful because it lets you connect to a remote computer screen or share your screen with other users.
Video Session Recording: With web-based remote access software, you can even record and store these support sessions and use them for future demonstration. These can also be used for educational purposed in future as well.
Session Usage Reporting: You can keep track of your own work with the session usage reports. If you are a helpdesk team manager, you can keep track of how and when your software is used with the best remote access software.
Benefits of Remote Access Software:
Using remote access software is cost-effective and increases efficiency. Let’s look at all the benefits of using remote access software.
Instant Support: The first and the most important benefit of using a remote access software is the ability to give instant support to the clients and customers. The IT team provides on-demand technical support to customers. Corporate remote access software can be used right out of the box, which means that no installation is required. As long as there’s an internet connection, remote support can be given at any location where there is internet available.
Efficiency in real-time network monitoring: With the help of the best remote access software for small business, every task inside the network can be monitored in real-time from just one location. Remote access software provides easy access from anywhere and everywhere and also let your staff work remotely.
Cost-effective: Using a remote access software for windows is cost-effective because hiring a remote access technical support service will cost way lesser than employing a full-time employee. With a top-rated remote access software, your technicians are able to work remotely. Using remote access software eliminates the cost of travel as well, so the executive doesn’t need to travel to the customer’s end to fix his issues.
Client-friendly: The best remote access software for windows is client-friendly in a way that it doesn’t require the physical presence of the client while solving the issue. Meeting customers to fix their problems involve a lot of factors like the availability of both the parties together, last-minute changes in the scheduled plan, etc. By using remote access software windows 10, you can provide support to the client even when they are not available. The most secure remote access software also increases customer satisfaction because it has a system that works according to the customer’s convenience.
Proactive system maintenance: Remote access software for business is important where you need to keep an eye on the maintenance of their software inside a system. You have the freedom to log into their systems to check if their hardware and software are up to date. This helps to update their systems on a regular basis easily. Using the top remote access software also reduces the need to visit the client location frequently.
What is the best software for remote access?
There are various remote access software available and here is the top 8 remote access software list:
Remote Access Software
AnyDesk: Everything You Need to Know
Anurag Vats
11 Mins read
AnyDesk is a state-of-the-art remote desktop software that helps users access computer system along with files on any device remotely. It helps users to collaborate with other project members on individual projects from remote locations, share files and documents, access user interface and trou...Read More
Remote Access Software
AnyDesk vs TeamViewer: Which is a Better Remote Desktop Software
Anurag Vats
9 Mins read
Remote access software solutions have become a necessity in many organizations across the globe and used for various tasks such as accessing files from a remote location, software troubleshooting and transferring files remotely. These software solutions help organizations in reducing the time and ef...Read More
Remote Access Software FAQsA. Some of the common remote access methods are wireless network (WAN), integrated service digital network (ISDN), digital subscriber line (DSL) and cable modem.
A. Remote Desktop Protocol (RDP) which is developed by Microsoft, is used for remote access. It provides an interface to the user which helps to connect to another system. The RDP client software is used by the user and RDP server software is used on the other computer.
A. Yes, secure remote access software is completely safe. Remote access software uses two-factor authentication which acts as an extra layer of security by allowing only authorized users to access the system. Remote access software also includes end-to-end encryption which implies that only the sender and the recipient can read the messages that are shared between them.
A. You can another computer remotely by installing the remote access software in that system. With this software, you can get access of every feature and functionality of that system.
A. There are various remote access software available for Mac. TeamViewer is one of them. TeamViewer can be used to remotely to access your Mac. TeamViewer also has professional features for enterprise users.
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