Zoho Support-Discounts, Pricing, Ratings and Reviews in 2019

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+91-9205781956

Zoho Assist
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Starting Price : Rs. 720.00 See full Pricing
- Starting Price : 720.00
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About Zoho Assist

Zoho Support is web-based help desk software that gives an ability to efficiently manage organizations customer support activities. With this state-of-the-art help desk software, it becomes easier to assign, track, and set up alerts on help desk tickets. Organizations can customize the help desk to make it work for their business and ensure the satisfaction of customer support experience. Zoho support enables the organizations to prioritize, manage and close customer support tickets efficiently. The advanced workflow feature can be used to automate assignments, alerts, e-mails and even create tasks.

Specification

Deployment

web-based

Operating system

Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

All Industries

About Zoho

Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction.

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Client References

1st Scotsale

Gates By Valet

The Cookies Department

Spine 66 Studio

Thomas

Features

Ticketing

The quintessential channel for customer service just got better with a few convenient tweaks. All your customer emails get pulled into a convenient interface where you can easily respond to them. This is the best way to handle customer service emails even when you use several email IDs.

Call Center Management

Get all the advantages of traditional phone support, without any of the usual hassles. Hook your help desk up to a customer service phone number, and receive calls within Zoho Desk; associate these calls with existing tickets or new ones.

Social log-in support

Social media has the ability to alter a brand's reputation and bottom line, and businesses often have to juggle between their social media accounts to stay in the loop. With Zoho Desk, put an end to the struggle of keeping up. Respond to customers' tweets and posts under the Social tab by switching between Facebook and Twitter views.

Agent Scheduling

Tired of typing out the steps to reset a password? Or have you always wanted a quicker way to tell customers why their product isn't switching on? Zoho Desk automatically suggests solutions from your Help Center, letting you close straightforward tickets like these within seconds. Add them to your response in a single click.