Zoho Assist Questions & Answers

• Zoho Meeting: Primarily used for online meetings, webinars, and video conferences.
• Zoho Assist: Primarily used for remote support and desktop sharing.

To cancel a Zoho Assist session, you can:

• Close the Session: Close the Zoho Assist client on your device.
• End the Session: If you're the host, you can end the session from the host controls.

The time limit for a Zoho Assist session can vary depending on the specific plan and usage. However, there's generally no strict time limit for individual sessions.

There could be several reasons why Zoho Assist is not working:

• Network Issues: Check your internet connection.
• Firewall Restrictions: Ensure that your firewall is not blocking Zoho Assist.
• Software Issues: Try reinstalling Zoho Assist or updating it to the latest version.
• Server Issues: Temporarily, Zoho Assist servers might be experiencing issues.

Yes, Zoho Assist offers a recording feature that allows you to record remote sessions. This can be useful for training, documentation, or troubleshooting purposes.

To uninstall Zoho Assist:

• Control Panel: Go to Control Panel > Programs and Features, find Zoho Assist, and uninstall it.
• Uninstaller Tool: Use the Zoho Assist uninstaller tool, if available.

While Zoho Assist is a legitimate remote access tool, it's important to note that any tool can be misused by malicious actors. It's essential to use remote access tools responsibly and take necessary security precautions.

To join a Zoho Assist session, you typically need an invitation or a session ID. Once you have this information, you can:

• Download the Zoho Assist Client: Download and install the Zoho Assist client on your device.
• Enter Session ID: Launch the client, enter the session ID, and click Join Session.
• Accept Invitation: If you've received an invitation, click on the invitation link and follow the instructions.

While Zoho offers a suite of powerful tools, some potential disadvantages include:

• Steep Learning Curve: Some tools within the Zoho suite can have a steep learning curve.
• Limited Customization: Customization options might be limited compared to other software.
• Integration Challenges: Integrating Zoho with third-party applications can sometimes be complex.

To uninstall the Zoho Assist Unattended Agent:

• Control Panel: Go to Control Panel and Programs and Features.
• Find the Agent: Locate the Zoho Assist Unattended Agent and uninstall it.
• Web Console: Log in to the Zoho Assist web console and uninstall the agent from the Manage Devices section.

Remember to follow best practices for remote access to protect your system's security.