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By : AnyDesk

4.6 ( 44 reviews )
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AnyDesk Reviews & Ratings

Check out AnyDesk reviews by verified users. Discover what businesses are saying about AnyDesk on Techjockey.


89%

Have recommended this product

Overall Score

4.6/5
Based on 44 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AnyDesk Pros and Cons

Pros

pros_icon “User-Friendly Interface. It supports multiple operating systems including Windows, Android, etc. with high Performance” Gowdham - Jun 10, 2024

pros_icon “Anydesk is the best for remote work. You can work efficiently using this tool. It helps to make your work comfortable via screen sharing.” Chandrakant - Apr 10, 2024

pros_icon “It's Easy To Understand and Easy To Operate It's Fantastic Software” Akshay - Mar 31, 2024

Cons

cons_icon “It requires so many steps to accomplish and mostly when even just a little error is committed I cannot post my ads nd cannot see profits.” Virginia Nadayag - Aug 25, 2023

cons_icon “Some people miss use it that can be prevented when you use it after learning it” Nisha Yadav - Aug 23, 2023

cons_icon “I don't think of any cons as such. Only recommendation is UI can be improved more.” Mayur Rahangdale - Aug 23, 2023

Editorial Review for AnyDesk

Editorial Review Content

  1. 1. AnyDesk Features
  2. 2. AnyDesk Setup
  3. 3. AnyDesk Performance
  4. 4. AnyDesk Customization & Administration
  5. 5. AnyDesk Security Review
  6. 6. AnyDesk Plans & Pricing Review
  7. 7. AnyDesk Support
  8. 8. AnyDesk Collaboration
  9. 9. AnyDesk Technical Specifications 
  10. 10. AnyDesk Competitors

Reviewed by

AA

Azim Ahmed Ansari  linkedin_verify

Manager, Security

Software user since: 6-12 months

AnyDesk is one of the most popular remote access software that individuals and organizations use. With about 600+ million downloads, 900+ million sessions per month, and 50 million bridged miles per month, it has helped millions of people to work and collaborate remotely.

AnyDesk software allows users to establish secure remote access where they can manage multiple devices, and control high-performance machines such as PCs, mobile phones, tablets, etc. This allows users to work on remote workstations and monitor confidential business processes from anywhere in the world.

Let’s review AnyDesk remote desktop software in detail to understand more about its performance, features, security, customization options, pricing plans, and more.

AnyDesk Features

Recently, AnyDesk has launched its new 7.1 Version which offers new and updated features for professional user management. The latest version is more scalable with improved setup options and added security layers. Let's understand what features make AnyDesk a good remote access software.

  • Desktop Sharing: This feature allows the host user to access the desktop screen of the remote user. It can be used by individuals and organizations for troubleshooting, collaboration, and presentation purposes.
  • Remote Printing: It enables host users to send print commands from the remote system to a local printer, at any location.
  • Control Interactive Access: Remote users can limit how much the host can interact with their system, this includes restricting the use of a keyboard and mouse.
  • File Manager: Using this AnyDesk feature, users can share files from the host system to the remote system and vice versa. This enables them to work from anywhere, without any limitations.
  • Wake on LAN: Users can remotely turn on the device from sleep mode, and switch to ‘Unattended Access’ which allows users to access a device with a password without having to accept the request manually. It lets users to access a device with a password and without having to manually accept the request
  • File Transfers: The host user can transfer files to the remote device. However, the drag and drop facility for the same is not yet available.

AnyDesk Setup

AnyDesk’s setup is quite simple like any other remote access software. First you need to download the file to your device and sign up just like any other software. After installation, AnyDesk will display a unique connection address for your system. So, if any host device wants to have remote access to your device, they will have to enter the unique connection address.

After entering the right unique connection address, the host device will send an access request. Now, the remote device will be able to see a pop up, asking them to accept the remote access request. By accepting the request, the remote session will begin. Host users can create a new Address Book for themselves storing the IDs of previously connected devices. This will help them to quickly reconnect to previous IDs.

There is also a settings option in AnyDesk, where the remote user can select certain things from the permission preset, and control what all the host users can do on their system. This will allow remote users to protect their passwords and other confidential and sensitive information from the host user.

AnyDesk Performance

Undoubtedly, AnyDesk facilitates fast and low latency remote connections, which is a must for remote access software. It's simple to use interface makes it even more quick. You just need to add the unique connection address of the remote user and you are good to go as soon as your request is accepted.

Along with this, AnyDesk is also known for its connection stability and capabilities. It automatically detects other enabled devices in your local network area, eliminating your effort to manually search for them. Further, AnyDesk’s premium plans come with more performance enhancing features such as session recording, remote restart, remote printing, switching sides during the session, and more.

AnyDesk Customization & Administration

AnyDesk allows you to have complete control over its features with customization options. These enable you to create a customized personal and corporate profile to suit a particular organization structure and workflow. Users can add their company logo, name, designation, and more in the namespace and create a precise identification for themselves.

In addition to this, this remote access software also offers REST API that allows users to integrate it with their existing software. Other customization options like address book enable users to organize contacts and connected devices by assigning them different tags and names.

Also, AnyDesk allows its users to create Session Permission Profiles for different users. This ensures that your confidential information is safe and can only be accessed by limited users. Other customization factors include the option to create group policies to keep administrative tasks centralized and the support for multiple log in from different devices.

AnyDesk Security Review

AnyDesk ensures that all your remote sessions are equally protected, and any unauthorized access is prevented at all costs. To ensure this, AnyDesk comes with the following security features:

  • Two-Factor Authentication: It adds an extra layer of security that enables users to provide secure support to any remote system. This allows users to create a secure remote connection even in the absence of any human on the other end.
  • Privacy Mode: When you are working with any confidential information, you can switch to the privacy mode which blackens the remote user’s screen. This ensures that no one else on the premises can look at what is happening on the screen.
  • Permission Management: Using this security element, you can pre-define the permission you want to give the host user. For instance, you can restrict access to a particular folder to protect sensitive information.
  • Whitelist: Whitelist security functionality allows only trusted devices to remotely access a system. This allows you to control which devices can contact you.
  • Screen Frame: The Screen Frame feature visually indicates an incoming connection, so you don’t have to do the guesswork to identify if your system is still in a remote connection or not.

AnyDesk Plans & Pricing Review

AnyDesk Plans Price
AnyDesk Free FREE
AnyDesk Solo Rs 899 per month
AnyDesk Standard Rs 1239 per month
AnyDesk Advanced Rs 3299 per month
AnyDesk Enterprise Customized Pricing

AnyDesk offers a free plan, three paid plans starting from ?899 per month, and an enterprise plan with customized pricing.

The free plan allows users to manage 3 devices, transfer files, access 1 address book with a maximum of 5 entries, and session logging only on one device. It comes with collaboration tools such as a whiteboard and session invitation, but text chat is not available. However, the free plan is nowhere compromised with security, as it is backed by two-factor authentication.

AnyDesk premium plans offer more advanced access features like the capacity of managing devices up to 1000, remote restart, remote printing, unlimited entries in the address book, etc. Users also get customer support via all mediums, help center, live chat, tickets, and a customer success manager.

In the enterprise plan, all the features are customizable and scalable to suit any organizational requirements.

AnyDesk Support

AnyDesk offers customer support through various mediums such as a help center, tech support through live chat, telephone support, and a dedicated customer success manager in their premium plans.

In fact, AnyDesk’s social media handles are also quite active in responding to queries. You can also refer to its social media pages for quick tips, general information, workarounds, and tricks to increase your knowledge and productivity.

AnyDesk Collaboration

Moving forward, there are more tools that help the host and remote devices to collaborate with low latency. AnyDesk collaboration tools include ‘Text Chat’, which allows users to communicate through text chat before or during an active remote session.

Another popular AnyDesk collaboration tool is ‘Whiteboard’, which enables users to draw on a screen that can help others visualize for better understanding. Then you have ‘Session Invitation’ functionality through which remote users can directly send invitations to the host user.

AnyDesk Technical Specifications 

Free Version Yes
Free Trial No
Supported Platforms Windows, MacOS, Android, iOS, FreeBSD, Linux, Chrome OS
Support Live Chat, Call, Customer Success Manager

AnyDesk Competitors

Top AnyDesk competitors are TeamViewer, ConnectWise Control, VNC Connect, and Zoho Assist. When compared to these, AnyDesk has better navigational properties and works with all operating systems, even FreeBSD, which most of its competitors don’t have. However, a few things that AnyDesk can’t do is screen sharing on iOS. Also, the drag and drop feature for files is not available, and large file sharing takes time.

Techjockey’s AnyDesk Verdict

We would recommend AnyDesk as good remote access software for individuals and small businesses. It allows users to use a free forever version with all the basic features that are mandatory to create a secure remote connection. Even for large businesses, the solution is moderately priced, and enterprises can even opt for a completely customizable solution.

But overall, remote desktop features in this pricing are impressive and will successfully help you create a smooth and secure remote connection.

AnyDesk User Reviews ( 44 )

OH

Owen Henry

Verified reviewer:linkedin_verify

Web Developer, IT

101-500 Employees

Software user since: 1-2 years

Reviewed on: Jun 19, 2023

5/5

“The remote desktop tool that simplifies teamwork”

Pros :

Cons :

Reason to switch : AnyDesk is a remote desktop tool that has been very useful for Product in carrying out his daily tasks. With AnyDesk, Product can connect to your computer from anywhere at any time, allowing you to work remotely seamlessly. Thanks to its speed and ease of use, AnyDesk has enabled Product to work more efficiently and productively, no matter where he is.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
G

Gowdham

Verified reviewer:linkedin_verify

Project Manager, Software Development

101-500 Employees

Reviewed on: Jun 10, 2024

5/5

“Anydesk - A Robust Remote Desktop Tool with Excellent Performance and Security, Ease of use in Mobile as well as Desktop.”

Anydesk is a reliable option when it comes to remote desktop needs with a mix of power, safety and ease of use, though costs and support choices might be important to consider according to the user. Generally, Anydesk’s post-sales service and support are dependable. They have an extensive knowledge base as well as detailed documents for troubleshooting and setup. The team is receptive and helps through different channels like emailing or having a ticket system for seeking support. However, some users claim that there is inconsistency in response time while others argue that more immediate support methods such as phone calls would improve the overall experience with them.

Pros :

Cons :

Reason to switch : Remote Access to Work Resources and Real-Time Collaboration

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
DK

Dilawar Khan

Verified reviewer:linkedin_verify

Founder, Supply chain

Individual

Software user since: 2+ years

Reviewed on: May 25, 2023

5/5

“Used software to solve aur problems”

Pros :

Cons :

Reason to switch : This help me so much to solve my problem with customer care they give me step by step information that's very good invention I like very much

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
P

Pradeep

Verified reviewer:linkedin_verify

Founder, Hospitality

2-100 Employees

Reviewed on: Jun 5, 2024

5/5

“Access any Desktop remotely”

Pros :

Cons :

Reason to switch : Sharing or retrieving data / information .

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
Q

Qhudsiya

Verified reviewer:linkedin_verify

Freelancer, E-Learning

Individual

Software user since: 1-2 years

Reviewed on: Aug 10, 2023

5/5

“Anywhere you can share your screen and can give access to operate your softwares”

Pros :

Cons :

Reason to switch : It helped to during my project work

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
YS

Yugesh shah

Verified reviewer:linkedin_verify

User, Travel & Tourism

2-100 Employees

Software user since: 6-12 months

Reviewed on: Aug 10, 2023

5/5

“Wonderful software”

Pros :

Cons :

Switched from : AnyDesk

Reason to switch : From other references

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
MG

MADHUR Gupta

Verified reviewer:linkedin_verify

Founder, Retail

2-100 Employees

Software user since: 2+ years

Reviewed on: Aug 23, 2023

5/5

“Anydesk is one of the best remote connectivity software”

Pros :

Cons :

Switched from : Teamviewer Remote Management

Reason to switch : Anydesk is a much lighter software as compared to TeamViewer and connecting remotely on anydesk is much faster and steadier as compared to others.Highly recommended.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
V

venkatesan

Verified reviewer:linkedin_verify

IT Manager, Finance

101-500 Employees

Software user since: 2+ years

Reviewed on: Aug 1, 2023

5/5

“Very stable software to take remote.”

Pros :

Cons :

Reason to switch : Compared to other applications, it is very user-friendly.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
GS

GEETHA SREE

Verified reviewer:linkedin_verify

Freelancer, Education

Individual

Software user since: 1-2 years

Reviewed on: Sep 2, 2023

5/5

“Easy to connect.”

Pros :

Cons :

Switched from : Teamviewer Remote Management

Reason to switch : It is easy to connect and save time.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10
NY

Nisha Yadav

Verified reviewer:linkedin_verify

Digital Marketer, IT

2-100 Employees

Software user since: 6-12 months

Reviewed on: Aug 23, 2023

5/5

“I can work remotely from anywhere!”

Pros :

Cons :

Reason to switch : I can even solve the technical issues of my client by operating their system remotely from anywhere with the permission of client.

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

9/10

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