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Gallery Why InvGate Service Management is the best helpdesk and ticketing system (5-minute DEMO)
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play Why InvGate Service Management is the best helpdesk and ticketing system (5-minute DEMO)
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  1. Business Software
  2. Website Development Tools
  3. IT Service Management Tools

  4. Invgate Service Management

Invgate Service Management

Brand : Invgate

Starting at $ 999

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
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    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service request fulfillment features to enhance organizational efficiency. ...Read more

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Invgate Service Management Software Pricing, Features & Reviews

What is the Invgate Service Management?

Invgate Service management is an IT service management (ITSM) tool that improves and automates IT support processes. It provides a centralized platform for managing service requests, incidents, and changes to enhance overall efficiency and customer satisfaction.

Key features include customizable ticketing systems, automated workflows, and detailed reporting capabilities. The tool also supports asset management and knowledge base integration to streamline IT operations. Its user-friendly interface and scalability make it suitable for organizations of various sizes.

Why Choose Invgate Service Management Software?

  • Streamlined IT Operations: Automates and centralizes IT support processes, improving efficiency and reducing manual effort.
  • Customizable Features: Offers a range of customizable workflows and ticketing systems to fit specific organizational needs.
  • Comprehensive Reporting: Provides detailed analytics and reporting to track performance and identify areas for improvement.
  • User-Friendly Interface: Intuitive design ensures ease of use for IT staff and end-users.
  • Robust Reporting and Analytics: The software includes powerful reporting tools that allow organizations to analyze performance metrics and identify areas for improvement.
  • Customer Feedback Integration: It incorporates customer feedback into the resolution process, helping teams improve service quality based on real user insights.
  • Scalability: Designed to grow with your organization, seamlessly accommodating increasing demands and additional users.

Benefits of Invgate Service Management Platform

  • Enhanced Collaboration: Facilitates better communication and collaboration among IT teams through shared workflows and ticket updates.
  • Improved Customer Experience: Provides end-users with self-service options, a knowledge base, and timely support, enhancing overall satisfaction.
  • Integration Capabilities: Seamlessly integrates with other systems and applications, enabling more cohesive IT management.
  • Proactive Issue Resolution: Features automated alerts and proactive monitoring to address potential issues before they impact operations.
  • Compliance and Security: Supports compliance with industry standards and ensures data security with robust access controls and encryption.
  • Intelligent otifications: The system provides real-time notifications through various channels, ensuring users are updated on ticket statuses and important changes.
  • Multilingual Support: It supports multiple languages, making it accessible for diverse teams and improving user experience across different regions.
  • Email Integration: It can easily integrate with corporate email systems, allowing users to interact with the service desk directly through email.

Pricing of Invgate Service Management

Invgate Service management pricing starts from $ 17/agent per month, billed annually at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. If you have further queries related to the product, you can contact our product team to learn more about the pricing and offers.

Invgate Service Management Pricing & Plans

Starter-[ $ 17/agent Per month]
  • Agents-5
  • SSO Integration
  • Ticket Management
  • Knowledge Base
  • Self-Service Portal
  • Reports and Analytics
  • Service Level Management and SLAs
  • Multi-Department Support
    • Agent
    • Yearly
Starting at $ 999

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Invgate Service Management Gallery

play Why InvGate Service Management is the best helpdesk and ticketing system (5-minute DEMO)
invgate it service-offboarding
invgate it service-security
invgate it service-flows

Invgate Service Management Features

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Ticket Management

Handles and tracks service requests and incidents from creation to resolution, ensuring efficient support.

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Analytics

Provides insights into service performance and user satisfaction through detailed reports and metrics.

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Self-Service

This option allows users to submit and track requests, access FAQs, and find solutions independently through a portal.

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Problem Management

Identifies and resolves root causes of recurring issues to prevent future incidents.

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Knowledge Base

Offers a repository of information and solutions that users and support staff can access to resolve issues faster.

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Workflows

Automates and customizes the steps and processes of handling tickets and requests, enhancing efficiency.

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Gamification

Introduces game-like elements to motivate and engage users and support staff through rewards and achievements.

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Change Management

Manages and tracks IT system and service changes to minimize disruptions and ensure smooth implementation.

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SLA Management

Monitors and enforces Service Level Agreements (SLAs) to ensure timely and effective resolution of service requests.

Invgate Service Management Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Invgate Service Management Reviews and Ratings

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Invgate Company Details

Brand Name Invgate
Information InvGate empowers organizations in over 60 countries with innovative solutions that streamline service delivery and IT asset lifecycle management across all departments — from IT to Facilities.
Founded Year 2009
Director/Founders InvGate
Company Size 101-500 Employees

Invgate Service Management FAQ

A Invgate Service management pricing starts from $ 17/agent per month, billed annually at techjockey.com.
A o, the Invgate Service Desk does not offer a dedicated mobile app.
A Invgate supports Windows operating systems only.
A Yes, Invgate offers a free trial period for potential users.
A Invgate Service Desk provides a centralized platform for managing IT support requests, incidents, and workflows.
A IT teams and support departments in various organizations can benefit from Invgate.
A Yes, a free demo is available upon request from Invgate.
A o, Invgate Service Desk Software is not available for free.
A Yes, Invgate supports integration with various third-party applications and systems.

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