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Newgen Case Management Desktop
Newgen Case Management RPA

Newgen Case Management

Brand : Newgen Software

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Newgen Case Management helps businesses manage complex cases by combining automation, collaboration, and real-time insights for faster resolution. ...Read more

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Newgen Case Management Software Pricing, Features & Reviews

What is Newgen Case Management?

Newgen Case Management is a law firm software that helps businesses handle complex cases such as customer complaints, insurance claims, service requests, or incident reports.

Unlike simple workflows, it manages both structured steps and unexpected tasks that may arise during the process. All the related information, like documents, forms, tasks, and data, is stored in a single case file, making it easy for teams to collaborate and stay updated.

The system also provides real-time insights into case progress, highlighting delays and bottlenecks. By combining automation, flexibility, and visibility, Newgen Case Management helps organizations resolve cases faster, improve customer experience, and work more efficiently.

Why Choose Newgen Case Management Software?

  • Unified Case Handling: Centralizes all case-related data, documents, and communications.
  • 360 degree Case View: Offers complete visibility of case files, history, and interactions.
  • Dynamic Task Management: Enables ad hoc and structured task creation as needed.
  • Context-Aware Automation: Automates routine steps while allowing human intervention.
  • Real-Time Visibility: Tracks case progress, bottlenecks, and updates instantly.
  • Configurable Workflows: Provides flexible workflows with routing, approvals, and escalations.
  • Collaboration Tools: Supports teamwork via shared notes, discussions, and documents.
  • Global Task Library: Offers reusable tasks for quick setup and consistency.
  • Seamless Integration: Connects easily with ERP, CRM, and ECM systems.
  • AI-Enabled Insights: Uses AI and analytics to predict outcomes and suggest actions.
  • Regulatory Compliance: Ensures adherence to industry standards and regulations.

Benefits of Newgen Case Management Software

  • Mobile Accessibility: Enables case updates and approvals from mobile devices.
  • Secure Case Management: Protects sensitive data with role-based access and encryption.
  • Scalability: Handles large case volumes and grows with organizational needs.
  • Personalized Dashboards: Provides tailored dashboards for managers and teams.
  • Faster Resolution: Speeds up case handling through automation and collaboration.
  • Customer-Centric Approach: Enhances customer experience with faster, personalized responses.
  • Proactive Notifications: Sends automated alerts for deadlines, updates, and escalations.
  • Advanced Reporting: Generates detailed reports on performance, workloads, and trends.
  • Low-Code Customization: Allows rapid workflow adaptations without heavy IT support.

Newgen Case Management Pricing

Newgen Case Management price details are available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Newgen Case Management Pricing & Plans

Newgen Case Management price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Newgen Case Management Features

  • icon_check Case Lifecycle Management Manages cases from initiation to closure efficiently.
  • icon_check Document Management Stores, organizes, and tracks all case-related documents.
  • icon_check Content Management Handles all types of content for easy access and use.
  • icon_check Automated Workflow Management Automates tasks, approvals, and routing for faster processing.
  • icon_check Collaboration Tools Enables team communication, shared notes, and joint decision-making.
  • icon_check AI and Machine Learning Provides insights, predictions, and smart recommendations for cases.
  • icon_check Security Protects sensitive data with role-based access and encryption.
  • icon_check Integration Capabilities Connects seamlessly with ERP, CRM, and other enterprise systems.

Newgen Case Management Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Language:
  • Ubuntu Windows Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMBs
  • Phone, Email, Forums
  • API Integration
  • عربى, English

Newgen Case Management Reviews and Ratings

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Newgen Software Company Details

Brand Name Newgen Software
Information Newgen Software Technologies provides business process management, enterprise content management and document management systems.
Founded Year 1992
Director/Founders Diwakar Nigam, T.S. Varadarajan
Company Size 1000+ Employees
Other Products Newgen HR Solution, Newgen SCM Solutions, Newgen Finance & Accounting , Newgen Employee Grievances Management, Newgen Board Meeting Software

Newgen Case Management FAQ

A The price of Newgen Case Management is available upon request at Techjockey.com.
A No, Newgen Case Management mobile app is not available.
A Newgen Case Management is compatible with major OS, including Ubuntu, Windows, and Linux.
A No, Newgen Case Management does not offer a free trial.
A Newgen Case Management lets organizations create and configure cases using a predefined task library, handle ad-hoc tasks, share all case information (documents, tasks, data) in one place, and provide visibility with real-time insights and notifications.
A Businesses in industries that deal with complex, non-routine cases for example government, insurance, legal, healthcare, financial services, service requests, incidents, fraud investigations.
A Yes, a demo can be requested from Newgen.
A No, Newgen is not available for free.

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