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Orlo

Brand: Orlo

  • 4.1

  • 3 Ratings

Orlo is a business software that serves as a digital engagement platform, helping organizations manage social media, live chat, and more.

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Orlo Software Overview

What is Orlo?

Orlo is a comprehensive social media management tools platform designed for organizations that need to manage many digital conversations at once. It is a powerful business software that acts as a central command center for all your online communication, bringing messages from social networks like Facebook and Twitter, live chat from your website, and even SMS or WhatsApp into a single, unified inbox. This means your team does not have to switch between ten different apps to talk to customers, saving huge amounts of time and ensuring no message is ever missed.

The platform is built especially well for large teams and public sector organizations where building trust and managing reputation is critical. It goes beyond just scheduling posts by using AI to listen to public sentiment and track what people are saying about your brand online.

Why Choose Orlo?

  • Unified Digital Inbox: Combines messages from all social media, live chat, and messaging apps into one dashboard for a team to manage together.
  • AI-Powered Social Listening: Uses artificial intelligence to monitor online conversations, track brand sentiment, and identify important trends in real time.
  • Strong Public Sector Focus: Specifically designed to help government and public bodies engage communities, build trust, and manage public information.
  • Advanced Content Workflows: Offers tools for planning content calendars, getting internal approvals, and scheduling posts across many platforms at once.
  • Performance Analytics & Reporting: Provides detailed reports on engagement rates, team response times, and campaign effectiveness to guide strategy.

Benefits of Orlo

  • Drastically Improves Response Times: Having all messages in one place allows teams to answer customer queries much faster, boosting satisfaction.
  • Provides a Single Source of Truth: Eliminates confusion by giving your entire team one shared view of all customer interactions and history.
  • Enhances Strategic Decision-Making: Turns social data into clear, actionable insights that help shape marketing and communication strategies.
  • Builds Stronger Online Communities: Facilitates meaningful, organized engagement that fosters trust and loyalty among your audience.
  • Increases Team Productivity and Coordination: Reduces app switching and streamlines workflows, allowing staff to manage more conversations effectively.

Orlo Pricing

Orlo pricing is available on request at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Orlo Company Details

Founded Year:  2013

Orlo is the only Community Engagement Platform purpose-built for the public sector and is already used by over 400 UK public sector organisations.

Director/Founders Ben Nimmo
Company Size 1-100 Employees

Orlo Pricing & Plans

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Orlo Features

  • icon_check Post Boosting
    Boost top performing or standalone Facebook and LinkedIn posts using templated adverts and granular audience targeting.
  • icon_check Composing Posts
    Centralised composer enabling multi-account post creation, scheduling, previewing, drafts & split posts per channel.
  • icon_check Campaign Management
    Create parent/child campaigns, set start and end dates, view live and past campaigns, edit or finish.
  • icon_check Calendar Management
    Unified calendar view, see scheduled posts across platforms, avoid clashes, visualise posting patterns.
  • icon_check Third Party Integration
    Schedule threads posts, manage them with replies, likes, reposts alongside other social channel activity.
  • icon_check Bluesky Integration
    Create, schedule & publish to Bluesky; manage comments and audience engagement in unified inbox.
  • icon_check WhatsApp and SMS Channels
    Unified handling of WhatsApp & SMS messages with same inbox as social, enabling real-time replies.
  • icon_check Post Scheduling
    Schedule posts ahead of time, use Smart Schedule to pick optimal posting times based on past engagement.
  • icon_check Previewing Content
    Preview how content (including links, media, captions) will appear on native social platforms before publishing.
  • icon_check Media Library
    Upload images, videos, GIFs from device, cloud storage or Orlo’s own library for reuse.
  • icon_check Campaign Tagging
    Tag posts with campaigns or custom tags to better categorise & analyse content
  • icon_check Content Targeting
    Target specific audience segments (geo, demographics etc.) on Facebook, LinkedIn, Nextdoor for organic posts.
  • icon_check Performance Reporting
    Track key metrics like impressions, reactions, clicks, audience growth & produce reports
  • icon_check Role-Based Access Control (RBAC)
    User roles, permissions, approval workflows, approvals required before post goes live.
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Orlo Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Webinars Videos
AI Features
AI Integrated

Orlo Review

4.1

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 3.8
  • Value for Money 4.3
  • Ease of Use 4.3
  • Customer Support 4.1

80% Recommend this Product

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How much does Orlo cost?

Orlo pricing is available on request at Techjockey.com. You can contact their product team for a custom quote based on your organization's specific needs.

How does Orlo work?

It works by connecting to your various social media and messaging accounts. It pulls all the incoming messages into its unified inbox where your team can view, assign, and reply to them from one platform.

Who uses Orlo?

It is primarily used by social media managers, digital marketing teams, customer service departments, and public sector organizations that manage large-scale digital engagement.

Can it schedule posts to different social networks?

Yes, Orlo includes strong content management features that allow you to create, schedule, and publish posts to multiple social media platforms from its calendar.

Does it offer analytics?

Yes, the platform provides detailed analytics and performance reports on your social media engagement and how efficiently your team is responding to messages.

Is it suitable for customer service teams?

Absolutely, its unified inbox and collaboration tools are designed to help customer service teams manage high volumes of inquiries from digital channels efficiently.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.