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PrimeGuest

Brand: Cloud10 Hospitality Pvt. Ltd.

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PrimeGuest Software Overview

Cloud10 Hospitality Pvt. Ltd. Company Details

Founded Year:  2019

Cloud10hospitality is a new-generation technology company for the hotel industry. Our team includes the builders of the world's first channel manager and India's first real-time online booking platform. We're not retrofitting AI onto decades-old systems.

Director/Founders Udai Singh Solanki
Company Size 1-100 Employees

PrimeGuest Pricing & Plans

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PrimeGuest Features

  • icon_check Property Management
    Manage reservations, rooms, rates, front desk operations, and guest profiles.
  • icon_check Reservation Management
    Manage bookings, arrivals, departures, and room assignments.
  • icon_check Housekeeping Management
    Track room status and coordinate housekeeping tasks.
  • icon_check Channel Manager
    Synchronize room availability and rates across connected OTAs.
  • icon_check OTA Integration
    Connect with Booking.com, Expedia, Airbnb, Agoda, MakeMyTrip, and other supported platforms.
  • icon_check Booking Engine
    Accept commission-free bookings through the hotel's own website.
  • icon_check Guest Self Check-In
    Allow guests to complete check-in using a mobile link without downloading an app.
  • icon_check Revenue Management
    Adjust room pricing based on demand, seasonality, and competitor signals.
  • icon_check Role-Based Access Control (RBAC)
    Provide role-specific workspaces and permissions for front desk, housekeeping, revenue, accounts, and owners.
  • icon_check Analytics & Reporting
    Review occupancy, average daily rate (ADR), revenue per available room (RevPAR), and operational performance.
  • icon_check Loyalty Management
    Configure loyalty points, membership tiers, and rewards to encourage repeat direct bookings.
  • icon_check GST Invoicing & Billing
    Generate GST-compliant invoices and reconcile payments with guest folios.
  • icon_check Point of Sale (POS)
    Manage restaurant, bar, and room-service orders and post charges to guest bills.
  • icon_check Real-Time Financial Reconciliation
    Match payments, bookings, room charges, and supported OTA payouts.

PrimeGuest Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Windows(Phone) Windows(Phone) Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based Web-Based Web-Based
Suitable For
Hospitality Hotel Property
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email
Language
English
Training Resources
Live Online Documentation

PrimeGuest Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.