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Call Announcement
Helps set custom announcements to greet callers with tunes and relevant information in the call flow.
Multi-Level IVR
Users can configure voicemails for multiple departments and sub-departments to provide customized services.
Call Recording
Salesquared records every call, which can be used for auditing and training purposes. Admins can also listen and download call
Set Working Hours
By setting working hours, calls can be routed to agents phones or voicemails, based on their time preference.
Custom Hold Tune
Play a pre-recorded voice or a customized corporate jingle to callers while keeping them on hold.
Blacklisting
Agents can block unwanted callers to maintain their focus on the important ones.
Call Forwarding
Businesses can enhance their customer retention rates by forwarding the incoming calls to landlines and mobile of the right
Auto Reply SMS
Forward automated replies and SMS to the callers for completing physical tasks, for example, plans, contacts and bill details.
Call Flow
Users can design the call flow by themselves with just a few clicks and customize it whenever required.
Call Logs
Complete call history is available. Agents can also access notes and recorded voice calls accordingly.
Text to Speech
Text to Speech feature helps transcribe the text communication from customers into speech for better understanding.
Sticky agent
With Sticky Agent, callers will be directed to the same agent who was helping them before.
Whitelisting
Only selected callers are allowed to reach out to the company through a whitelisting mechanism.
Integrations
Companies can integrate SaleSquared with popular solutions like Telegram, Slack, Google, Hangouts, Freshdesk, Zapier and more.
Brand Name | SaleSquared |
Information | Salesquared is an Indian Sales, Marketing & Business Communication CRM. The platform offers Sales CRM, IVR Services, Drip Marketing services |
Founded Year | 2019 |
Director/Founders | Sriharish Krishna |
Company Size | 1-100 Employees |
Q. Can business specific reports be generated with SaleSquared?
Q. What are the different types of IVR packages available with SaleSquared?
Q. Can I book SaleSquared ademo online?
Q. What type of industries does SaleSquared cater to?
Q. Is there a SaleSquared app?
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