Salesquared logo How to Activate Simple IVRS in Salesquared App Salesquared-Logo-o.png Salesquared-Logo-o.png
How to Activate Simple IVRS in Salesquared App
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Salesquared

by : SaleSquared

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SaleSquared is a cloud-based IVRS platform used by renowned brands across India. This IVR software provides features for email marketing, bulk SMS, voice campaigns, Android telemarketing, drip Marketing and more to ensure that your business communication needs are sorted. The IVR software helps org... Read more

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Salesquared Software Overview

What is SaleSquared?

SaleSquared is a cloud-based IVRS platform used by renowned brands across India. This IVR software provides features for email marketing, bulk SMS, voice campaigns, Android telemarketing, drip Marketing and more to ensure that your business communication needs are sorted.

The IVR software helps organisations divert calls to the right department and enhance the productivity of their support staff. Some of the other key functionalities of this IVR solution are unlimited calling & texting, virtual voicemail, virtual assistant, toll-free number and the integration with all popular CRM and help desk software.

SaleSquared offers real-time data in the form of custom reports and dashboards. It helps admins to identify business trends and track employee performance for better decision making. Companies can also design personalised workflows of their own by integrating Salesquared with external business apps like Slack, Zapier, Email, SMS and more.

Unique Features of SaleSquared IVR Software

  1. Integration: Companies can integrate SaleSquared IVRS with external communication services like Missed Calls, SMS and Call APIs.
  2. Instant Setup: Companies can get their entire setup completed within a few minutes without having to deploy/purchase PRI/SIP Conn.
  3. Seamless Customisation: Brands can customise the software as per their individual needs.
  4. Highly Scalable: Admins can generate multiple IVRS workflows as per convenience, they can also add in new agents and clients with time.
  5. Work from anywhere: SaleSquared app for iOS and Android helps with one-click text messaging, virtual calling and more.
  6. Supports conference calls: Helps in bridging audio meetings and conferences with crystal-clear audio and call recording features.
  7. Call analytics: provides call rating and recording functions, analyses market trends and generates custom reports.

Pricing of SaleSquared

The price of SaleSquared is available on request at techjockey.com.

Why Use SaleSquared?

SaleSquared helps businesses with their ever-changing communication needs with the following features:

  1. Communication Platform: It comes with a suite of communication services that enables users to send SMS, emails, voice messages to multiple contacts at once.
  2. Sales CRM: SaleSquared IVR software helps in tracking and nurturing leads with virtual assistant and voicemail, and toll-free number.
  3. Marketing Automation: With marketing automation, companies can track visitor behaviour on websites, attract visitors, reach the targeted audience, generate leads and convert more leads into customers.
  4. Field Force Automation: Manage your field sales team and track their performance effectively with Salesquared.

Salesquared Plans & Pricing

Salesquared price is available on request

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Salesquared Features

Call Announcement

Helps set custom announcements to greet callers with tunes and relevant information in the call flow. 

Multi-Level IVR

Users can configure voicemails for multiple departments and sub-departments to provide customized services.

Call Recording

Salesquared records every call, which can be used for auditing and training purposes. Admins can also listen and download call

Set Working Hours

By setting working hours, calls can be routed to agents phones or voicemails, based on their time preference. 

Custom Hold Tune

 Play a pre-recorded voice or a customized corporate jingle to callers while keeping them on hold.

Blacklisting

Agents can block unwanted callers to maintain their focus on the important ones. 

Call Forwarding

Businesses can enhance their customer retention rates by forwarding the incoming calls to landlines and mobile of the right

Auto Reply SMS

Forward automated replies and SMS to the callers for completing physical tasks, for example, plans, contacts and bill details.

Call Flow

Users can design the call flow by themselves with just a few clicks and customize it whenever required. 

Call Logs

Complete call history is available. Agents can also access notes and recorded voice calls accordingly.

Text to Speech

Text to Speech feature helps transcribe the text communication from customers into speech for better understanding.

Sticky agent

With Sticky Agent, callers will be directed to the same agent who was helping them before.

Whitelisting

Only selected callers are allowed to reach out to the company through a whitelisting mechanism.

Integrations

Companies can integrate SaleSquared with popular solutions like Telegram, Slack, Google, Hangouts, Freshdesk, Zapier and more.

Salesquared Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows iOS Android
  • DesktopMobile
  • Web-Based
  • Manufacturing, Education, Hospitality, Healthcare, ITES, Retail, Logistics, E-Commerce, Real Estate, Tours and Travels , FMCG, Food & Beverage, Governments
  • All Businesses
  • English

SaleSquared Brand Details

Brand Name SaleSquared
Information Salesquared is an Indian Sales, Marketing & Business Communication CRM. The platform offers Sales CRM, IVR Services, Drip Marketing services
Founded Year 2019
Director/Founders Sriharish Krishna
Company Size 1-100 Employees

Salesquared FAQ

A. Yes, as an admin you will be able to monitor call logs and performance reports through a centralized dashboard.
A. The particular solution offers a wide variety of IVR facilities for Startups, Basic, Advanced and Enterprise.
A. Yes, SaleSquared demo is available at techjockey.com on request
A. SaleSquared is useful for more than 1000 businesses all over India. Few of these businesses are E-commerce, Education, Food & Beverages, Hospitality, Logistics and ITs.
A. Yes, Salesquared app is available for Android and iOS mobile.

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