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Sera

Brand: Sera Systems

  • 4.1

  • 4 Ratings

A field service management software that enables home service businesses to manage scheduling, dispatching, billing, and operations efficiently from one system.

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Starting Price
$399

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  • Description

  • Pricing

  • Features

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Starting at $399

Sera Software Overview

What is Sera?

Sera is a modern field service management software built for HVAC, plumbing, electrical, and home service businesses.

It helps companies manage scheduling, dispatching, pricing, invoicing, and customer data from one place. Sera offers real-time insights to improve productivity and profitability.

The software is easy to use on both desktop and mobile, streamlining operations from job booking to payment.

Why Choose Sera Software?

  • All-in-One Platform: Sera combines scheduling, dispatching, invoicing, payments, and reporting into one unified system, eliminating the need for multiple tools and simplifying daily operations.
  • Built for Home Service Businesses: Designed specifically for HVAC, plumbing, electrical, and field service companies, Sera addresses real-world operational challenges faced by service professionals.
  • Smart Scheduling: The platform automates job scheduling based on technician availability and workload, helping reduce idle time and improve job allocation efficiency.
  • Real-Time Dispatching: Dispatchers can track technician locations and job progress in real time, enabling quicker decisions and faster customer response.
  • Mobile-Friendly Access: Technicians can access job details, update status, and complete tasks directly from mobile devices, keeping field teams productive on the go.
  • Transparent Pricing Tools: Sera supports clear and consistent service pricing, reducing confusion and building trust with customers.
  • Faster Invoicing: Invoices can be generated instantly after job completion, helping speed up billing and minimize administrative delays.
  • Integrated Payments: Secure and fast payment collection improves cash flow and reduces outstanding balances.
  • Customer Management: All customer details, service history, and communication are stored in one place, enabling more personalized and efficient service.

Benefits of Sera Software

  • Improved Productivity: Automation reduces repetitive manual work, allowing teams to focus more on service quality and business growth.
  • Real-Time Business Insights: Built-in dashboards and reports provide valuable insights into performance, helping with better planning and decision-making.
  • Cloud-Based System: Secure cloud access allows teams to work from anywhere, anytime, without data limitations.
  • Reduced Paperwork: Digital workflows replace manual paperwork, saving time, reducing errors, and improving efficiency.
  • Enhanced Customer Experience: Faster scheduling, professional invoicing, and timely service lead to higher customer satisfaction and loyalty.
  • Operational Consistency: Standardized processes ensure every job follows the same workflow, improving overall service quality.
  • Profit-Focused Design: By optimizing operations and reducing costs, Sera helps service businesses improve efficiency and increase profitability.

Sera Pricing

Sera price starts at USD 399 at Techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Sera Systems Company Details

Founded Year:  2018

Designed by real field service professionals, our AI-powered platform cuts through the day-to-day chaos to solve your biggest challenges, like billing for every minute of time, landing more high-value jobs, and creating year-round stability.

Director/Founders Billy Stevens
Company Size 1-100 Employees

Sera Pricing & Plans

Core Essentials
Key Features
  • Includes up to 4 seats
  • Fast setup with onboarding support
  • All-in-one platform to run your business
  • Built to boost efficiency and profits
  • Access anytime, anywhere on any device
Starting at $399
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Includes up to 4 seats

  • Fast setup with onboarding support

  • All-in-one platform to run your business

  • Built to boost efficiency and profits

  • Access anytime, anywhere on any device

Sera Features

  • icon_check Scheduling
    AI-powered dispatch allocates the right technician based on location, availability, and skills in real-time.
  • icon_check Customer Portal
    Centralized portal where clients can schedule, view history, accept quotes, and pay from your website.
  • icon_check Online Booking
    Live widget on your site enables customers to book appointments 24/7 without human interaction.
  • icon_check Quote Management
    Create and present multiple estimates with membership savings in under three minutes.
  • icon_check Live Tracking
    Live GPS lets dispatchers monitor tech locations, arrival times and route optimization.
  • icon_check Inventory Management
    Track parts and materials, automate low‑stock alerts, and reorder seamlessly.
  • icon_check Billing & Invoicing
    Generate invoices onsite or back office; integrate payments and automate recurring billing.
  • icon_check Alerts & Notifications
    Automatically sends customers reminders based on install or maintenance schedules.
  • icon_check Task Management
    Field technicians get prioritized task lists and job progress updates via mobile.
  • icon_check QuickBooks Integration
    Integrates with QuickBooks (Desktop / Online) to sync financial data / invoices.
  • icon_check P&L-Driven Decision Making
    Sera uses your financials (P&L) to influence pricing and operational decisions.

Sera Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
HVAC Electrical Services Plumbing
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs
Customer Support
Phone Email Communities Forums
Language
English
Integration
API Integration
Training Resources
Live Online Webinars Documentation

Sera Review

4.1

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4.1
  • Ease of Use 4.1
  • Customer Support 4

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does Sera Software cost?

Sera pricing starts at USD 399, as listed on Techjockey.com.

Is there a mobile app available for Sera Software?

Yes, Sera offers an Android and iOS mobile-friendly app that allows technicians to manage jobs and updates on the go.

Which operating systems are compatible with Sera Software?

Sera Software is cloud-based and works on major operating systems like Ubuntu, Linux, Windows, macOS, Android, and iOS via web or app.

Does Sera Software offer a free trial?

No, Sera does not offer a free trial.

How does Sera Software function?

Sera helps manage scheduling, dispatching, pricing, invoicing, payments, and customer data in one platform.

Who uses Sera Software?

Sera is used by HVAC, plumbing, electrical, and other home service and field service businesses.

Is a free demo available for Sera Software?

Yes, Sera provides a free demo to help businesses understand its features and workflow.

Is Sera Software available for free?

No, Sera Software is a paid solution.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.