Top Selling Categories

See All

Search by your Industry

See All
icon

Agriculture
icon

Architecture
icon

Automobile
icon

E-Commerce
icon

Education
icon

Fashion
icon

Finance
icon

Healthcare
icon

Hospitality
icon

ITES
icon

Jewellery
icon

Legal
icon

Logistics
icon

Manufacturing
icon

Media House
icon

Pharmaceutical
icon

Real Estate
icon

Retail Software
icon

Sports & Lifestyle
icon

Tours and Travels
icon

Transportation

Search by your Department

See All
icon

Accounts
icon

Administration
icon

Cashier
icon

Customer Service Support
icon

Design
icon

Finance
icon

Hospitality - Tourism
icon

Human Resources
icon

IT
icon

Legal
icon

Marketing
icon

Marketing Communication
icon

Operations
icon

Public Relations
icon

Purchasing
icon

Research & Development

icon

Sales
icon

Supply Chain
icon

Taxation
icon

Training & Support
  1. Business Software
  2. CRM Software
  3. Service CRM

Overview

Pricing

Features

Specification

Review

Alternatives

Analysis

Compare

Service CRM logo

Service CRM

Sold by : Smart Logic

Starting Price ₹25000

View all Plans & Pricing

Get Discount Code >

EMI starts at ₹ 1291.67   EMI Options

(4.6) (4 Service CRM Reviews)

74%
Add to Cart

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

About Service CRM

Smart logic is the best CRM  software and all aware of the growing significance of the Internet in our lives. Businesses cannot afford to neglect this medium in order to reach a wider target audience for their products or services. A website can be an invaluable investment for new business and can even provide a fresh lease of life to old, traditional and diminishing business. it also helps in the lead management system.

Sold By : Smart Logic

Get Service CRM support 27 Chatting right now

Techjockey Buyer Protection

  • iconTrust Pay
  • iconSupport
  • icon Easy Checkout

Service CRM Price

Service CRM Features

A inventory control is use to maintain the stock which basically use either in making a new model or use to solve Complaint/Service. Form the inventory control part we also make a proper order of the parts/model that we are purchasing from the vendor. Our inventory control functionality automatically add a parts when we purchase some model or part, on the same side whenever our any executive use a part or model its automatically deduct the Part /Model from the stock.
If we want to grab a deal and customer also wants a Estimate/Quotation, then we easily generate a rough estimate for that particular customer. This estimate / quotation is also use to make a invoice for that particular quotation. This generates a unique impact on a customer side.
Advance facility in our service management software plays a very important role. Whenever a customer make some advance payment, on the same time a customer get a immediate response through the help of our transactional SMS /E-Mail. Search pending Services by date wise. Search solved Services by date wise. Search all Services by date wise. Day wise service search. Pending / solved by search. From date to date search. Customer id wise search. Machine serial number wise search. Allotted wise search. Area/city wise search. Till today’s pending search.
AMC Management plays a very important part in a Service Field. After a machine warranty is expired than a customer required a annual maintenance contract which make a customer mind free from the service part. In this AMC part a company can arrange a service type like: QUARTERLY, MONTHLY, YEARLY and HALF YEARLY. There some also unique features in our AMC management part : Search pending Services by date wise. Search solved Services by date wise. Search all Services by date wise. Day wise service search. From date to date search. Customer id wise search. Machine serial number wise search. Allotted wise search. Area/city wise search. Till today’s pending search
A Complaint Management Part is use in our Service CRM Software for managing the complaints either it is our existing customer or a new customer. We have a Possibility to manage a new customer that is coming from referral marketing. Whenever a Customer generates a call for a complaint, our Service Management Software automatically generate a unique Complaint ID’s. Our software has a remarkable facility of sending Transactional SMS to a customer on a same side it also send a SMS to an Assign Executive for a Complaint/Service, when our executive will complete that particular complaint than a customer also get a Confirmation message for a complaint solved and also for a received payment.
In our service management software we can also track a received payments or an upcoming payment from a customer side. We can have a extremely suitable facility of sending SMS and Mail.
We can easily add a multiple employee that is working in our service management company. This employee management part gives a new option to track our service executives that what they have done in a whole Month/Date wise. Through the help of employee work details we also sort by criteria that are given below: Date wise search. Employee wise search. Month wise search. Print the work detail of employee. Manage attendance. Manage salary. Add a assign parts value. Issue parts to employee. Search issued stock. Employee commission management.
Check individual customer work report. Check parts used in service time. Check part used in complaint time. Track their installments status. Track their payment status. Track a payment received on a service/complaint part.
this part plays a very important role in big companies through the help of user right functionality we can manage a multiple users and also manage their rights according to designation. Lets example: We want a separation between a sales and a service part that no one can access other data. For this solution we can assign a multiple user rights according to our requirement.
Export facility in our service CRM Software gives a unique Feature to print and export the reports in deferent extension .xls, .pdf, .doc and many more. We can easily send these reports through mail. Here are some reports that we can easily exportable: Parts Report. Purchase Model Report. Manufacture model report. Customer all details reports. Complaint / Service Reports. Employee work details. Purchase Details. Installment Details.
For making our service management software easy, transparent and advanced we also implement the SMS/Email integration in it. We have add on this beneficial feature in different modules, such as On making of Customer invoice. Send SMS to Upcoming services. On time of complaint Generate. On time of complaint Solved. On time of service reminder. On time of installment paid. On time of status of cheque.
Report Facility also a very necessary part of our RO service CRM software because through report facility we can easily manage to check our following details: Stock details. Sales reports according to date wise/Day wise/Month wise. Purchase Report. Vendor wise Report.
Add to Cart

Get Service CRM support27 Chatting right now

iconTechjockey Buyer Protection

  • icon Trust Pay
  • icon Support
  • icon Easy Checkout

Service CRM Specifications

Service CRM Reviews

74% Highly Recommended

OVERALL 4.6 star-icon

5 star
100% Complete (warning)
100%
4 star
0% Complete (warning)
0%
3 star
0% Complete (warning)
0%
2 star
0% Complete (warning)
0%
1 star
0% Complete (warning)
0%

Customer Feedback

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Mayank Guptaa

Position: Administrator

Used Frequency : Daily

Overall Rating

Ease of Use

Value for Money

Features

Support

Completely Unique software and App i found.

PROS :

CONS :

Likely to recommend : 10/10 thumb

Aug 3 2019

mohd akhlaque shaikh

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Good Utilization

PROS :

CONS :

Feb 4 2019

Rajesh Rana

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

excellent customer service, very understanding

PROS :

CONS :

Sep 6 2018

DASDS

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

great platform, highly recommend

PROS :

CONS :

Aug 30 2018

Service CRM Alternatives

See All

  • CRM Software Price Chart

  • CRM Software User Rating Chart

  • CRM Software Price vs Features

  • CRM Software Price vs Ease of Use

  • CRM Software Price vs User Rating

compare_icon Compare With Related Software

Service CRMlogo

CRM Software

Service CRM

Starting Price

₹25000 View plans

Reviews (4 reviews)

Platforms

not_16.svg

Deployment

not_16.svg
detail_faq_tick.svg
Add to Cart
VS
Compare Now

Choose The Features You Want and We'll Find the Perfect Software for You

Secure Payments
Trust Pay
Support
How to Buy a Product from Techjockey

Play this video

Explainer Video
How to buy the right software from 15,000 options in just 2 minutes
This video helps you in choosing products, add to cart, billing address, payment methods & more.. a complete product journey from our website to your business.
close