FSM GRID- A comprehensive Field Service Management Software

FSM Grid

Name: FSM Grid
Brand: FSM Global Technologies
Rating: 4.13 (5 reviews)

Brand : FSM Global Technologies

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T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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FSM Grid helps businesses manage their field service operations, like scheduling and work orders, more efficiently. It connects field teams with the office and integrates with other systems to streamline processes and improve customer service....Read more

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FSM Grid Software Pricing, Features & Reviews

What is FSM Grid?

FSM Grid is an AI-driven Field Service Management (FSM) software designed to streamline and automate various aspects of field service operations. It helps businesses manage scheduling, work orders, routing, and inventory control, aiming to eliminate human error and boost efficiency. The software connects in-field teams to the back office seamlessly and integrates with existing CRM, ERP, and accounting systems. With IoT integration, FSM Grid can predict equipment failures and proactively schedule technicians, reducing downtime.

It offers features like real-time location tracking, dynamic forms for data collection, and a customer portal for feedback and issue resolution. FSM Grid caters to a mobile workforce by managing technicians, agents, dispatchers, and vendors effectively. The system supports contracts and SLAs, multivendor management, and generates analytics and reports to improve team performance and customer satisfaction. It's a comprehensive solution for businesses looking to optimize their field service operations and enhance customer service.

Why Choose FSM Grid Software?

AI-Driven Technology: Automates service management, scheduling, routing, work orders, and inventory control, eliminating human error.
Seamless Integration: Connects your in-field team to your back-office and integrates your existing CRM, ERP, and accounting systems effortlessly.
IoT Integration: Predicts equipment failures and proactively schedules technicians before the problem occurs.
Enhanced Mobile Workforce Management: Provides real-time visibility to better manage technicians, agents, dispatchers, and vendors.
Objective-Based Resource Allocation: Enables seamless objective-based resource allocation and improves dispatch efficiency.
AI-Driven Predictive Maintenance: Offers improved field services through AI-driven predictive maintenance, responding to emergencies with the right tools and insights.
Brilliant Work Order Management: Automates job assignments based on clients’ work order parameters, refining scheduling processes and prioritizing tasks.
Contracts & SLA Management: Configures various service level agreements (SLAs) to foster long-term relationships with clients.
Multi Vendor Management: Effectively manages third-party vendors by automating vendor assignments and monitoring their activities in real-time.
Dynamic Forms: Creates dynamic, customizable forms for data collection from on-field workers, cross-departmental cohesion, and customer feedback.
Customer Portal: Helps respond faster to customer complaints and feedback by automatically converting them into tickets and assigning technicians.
Parts & Inventory Management: Ensures seamless inventory management by enabling allocation and real-time assessment of availability.
Location Management: Tracks the location of technicians and work orders in real-time for optimized central management.
BackOffice Integration: Keeps critical data on customer history, job completions, tasks, parts inventory, and pricing in sync with your financial systems.
Analytics and Reports: Provides instant progress and work order reports with actionable insights to improve team efficiency and customer satisfaction.

Benefits of FSM Grid Software

Reduced Downtime: Minimizes equipment downtime through proactive maintenance and quick response to emergencies.
Improved Customer Satisfaction: Enhances customer satisfaction by quickly addressing complaints and feedback through a dedicated customer portal.
Enhanced Collaboration: Improves collaboration between field technicians, back-office staff, and customers through real-time data sharing and communication tools.
Increased Efficiency: Boosts overall operational efficiency by automating and streamlining various field service processes.
Real-Time Data Visibility: Provides real-time visibility into key metrics and performance indicators, enabling data-driven decision-making.
Proactive Issue Resolution: Enables technicians to address potential issues before they escalate into major problems.
Paperless Operations: Reduces paperwork by digitizing forms, work orders, and other documents.
Optimized Routes: FSM Grid enables you to deliver fuel-optimized route planning for your field technicians.

Pricing of FSM Grid

FSM Grid price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

FSM Grid Pricing & Plans

FSM Grid price is available on request

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FSM Grid Features

Intelligent Scheduling & Dynamic Dispatching

AI-driven scheduling assigns the right technician based on skills, location, and availability.

Work Order Management

Streamlines job creation, assignment, tracking, and completion for efficient workflow.

Technicians Management

Tracks technician availability, performance, and work progress in real-time.

Customer/Site Management

Maintains customer profiles, service history, and site-specific job details.

Vendor Management

Helps businesses manage vendor relationships, contracts, and service agreements.

IoT Enabled Predictive Maintenance

Uses IoT sensors to predict failures and schedule preventive maintenance.

Contracts & SLA Management

Ensures compliance with service-level agreements (SLAs) and contract management.

Dynamic Forms and Check lists

Customizable digital forms for inspections, audits, and job completion.

Location Management

Tracks job sites, technician movements, and service zones for optimized operations.

Inventory Management

Manages stock levels, parts tracking, and automated restocking for field services.

Quotation Management

Generates, tracks, and manages service quotations and pricing approvals.

Reports & Analytics

Provides data insights and performance reports for better decision-making.

Admin/User Portal

A centralized dashboard for admins and users to manage operations and monitor tasks.

Customer Portal

Allows customers to track service requests, view invoices, and communicate with support.

Vendor Portal

Enables vendors to access job details, submit invoices, and manage service requests.

Mobile Application

A field-ready app that allows technicians to access job details, update status, and communicate in real-time.

FSM Grid Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Integration:
Training:
Language:

Windows iOS Android MacOS
Desktop
Web-Based, Perpetual
All Industries
All Businesses
Small Business, Startups, Medium Business, Enterprises
Phone, Email, Communities
API Integration
Webinars, Documentation, Videos
English

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FSM Global Technologies Company Details

Brand Name	FSM Global Technologies
Information	FSM Global is a quantum leap in Field Service Management software that’s easier to deploy, easier to learn, and easier to use.
Founded Year	1996
Director/Founders	Ganesh Ramakrishnan
Company Size	101-500 Employees