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Walkme

Brand: WALKME

  • 4.4

  • 5 Ratings

WalkMe Digital Adoption Platform which overlays on any application to identify workflow bottlenecks and provides personalized guidance and automation to enhance user engagement and productivity.

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Walkme Software Overview

What is Walkme?

Walkme is a Digital Adoption Platform (DAP) that helps organizations enhance user engagement and productivity by providing real-time, in-app guidance across various software applications.

It overlays existing systems to identify workflow challenges and offers personalized assistance, such as step-by-step walkthroughs and tooltips, to streamline user interactions.

By automating routine tasks and collecting usage analytics, WalkMe enables businesses to optimize software utilization and reduce the need for extensive training.

This platform is particularly beneficial for onboarding new employees, implementing digital transformations, and ensuring consistent user experiences. In 2024, WalkMe was acquired by SAP to bolster its AI-driven business solutions.

Why Choose Walkme Digital Adoption Platform?

  • FedRAMP Ready: Ensures data security and compliance for U.S. federal agencies.
  • SAP Integration: Seamlessly integrates with SAP applications, enhancing enterprise resource planning.
  • Multi-Platform Support: Compatible with various platforms, including Salesforce, Workday, and Microsoft Dynamics 365.
  • Proactive AI Assistance: Provides real-time, in-app guidance without user prompts.
  • Personalized User Journeys: Tailors experiences based on individual user behavior and needs.
  • Customizable Content: Allows tailoring of guidance to fit organizational needs.
  • Multilingual Support: Caters to global teams with language localization features.

Benefits of Walkme Software

  • Comprehensive Analytics: Provides detailed reports on user interactions and system usage.
  • Real-Time Monitoring: Enables tracking of user progress and system performance in real-time.
  • Error Detection: Identifies and highlights areas where users encounter difficulties.
  • Reduced Support Costs: Lowers the need for extensive customer support resources.
  • Increased Feature Adoption: Encourages users to utilize a broader range of application features.
  • Error Minimization: Decreases the occurrence of user errors and system issues.
  • Access Control: Manages user permissions and access levels effectively.
  • Audit Trails: Maintains logs for tracking user activities and system changes.

Walkme Pricing

Walkme price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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WALKME Company Details

Founded Year:  2011

WalkMe pioneered the Digital Adoption Platform (DAP) to simplify user experiences by combining insights, engagement, guidance and automation capabilities.

Director/Founders Dan Adika
Company Size 1000+ Employees

Walkme Pricing & Plans

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Walkme Features

  • icon_check Insights
    Provides deep understanding of user behavior and interaction patterns within applications.
  • icon_check Dashboards
    Visual displays that summarize key data and metrics for easy monitoring.
  • icon_check Engagement Analytics
    Tracks how users engage with digital tools to optimize their experience.
  • icon_check Automated Funnels & Sequences
    Creates automated step-by-step workflows to guide users through processes.
  • icon_check Reports
    Generates detailed summaries and data analysis for decision-making.
  • icon_check Security
    Ensures data protection with enterprise-grade security measures.
  • icon_check Automation
    Automates repetitive tasks to improve efficiency and reduce manual effort.
  • icon_check Integration
    Seamlessly integrates with platforms like Salesforce, Gainsight, Slack, Analytics tools, and supports APIs.
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Walkme Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business
Customer Support
Phone Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Walkme Review

4.4

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.6
  • Ease of Use 4.6
  • Customer Support 4.5

86% Recommend this Product

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How much does WalkMe Software cost?

WalkMe pricing details can be obtained upon request at techjockey.com.

Is there a mobile app available for WalkMe Digital Adoption Software?

WalkMe does not have a dedicated mobile app.

Which operating systems are compatible with WalkMe Software?

WalkMe is compatible with all major operating systems via web browsers, including Windows, macOS, Ubuntu, and Linux.

Does WalkMe Software offer a free trial?

No, WalkMe Digital Adoption Platform does not offer a free trial.

How does WalkMe Software function?

WalkMe overlays digital applications to guide users with interactive walkthroughs, automation, and analytics.

Who uses WalkMe Digital Adoption Platform?

Enterprises, IT teams, HR, customer support, and training departments use WalkMe to improve digital adoption.

Is a free demo available for WalkMe Software?

Yes, WalkMe offers a demo upon request at techjockey.com.

Is WalkMe Software available for free?

No, WalkMe is a paid enterprise solution with no free version available.

Can WalkMe integrate with other software?

Yes, WalkMe Digital Adoption Platform integrates with many popular platforms like Salesforce, SAP, Workday, and Microsoft Dynamics.

Does WalkMe support multiple languages?

Yes, WalkMe offers multilingual support for global user bases.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.