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Toonimo

Brand: Toonimo

  • 4.3

  • 4 Ratings

Toonimo’s AI-driven immersive user experience guidance transforms onboarding, training, and engagement across all channels.

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Toonimo Software Overview

What is Toonimo Software?

Toonimo is an AI-driven digital adoption platform that revolutionizes user training and onboarding processes across all digital channels. This customer management software uses personalized step-by-step interactive guidance, patented voice, text bubbles, and visual cues to offer an unparalleled self-service experience. This platform simplifies user interactions through audio-visual walkthroughs, surveys, IVR, analytics, and more and enhances user experience.

Its key functionalities are walkthroughs, surveys, IVR, analytics and insights, RPA, chat/voice bots, knowledge base, accessibility widgets, desktop application support, and mobile native app support. It simplifies user training and onboarding processes, reduces associated costs, and enhances efficiency. Toonimo guides website visitors to actionable outcomes with a service-oriented approach. It's flexible to implement as a SaaS, private cloud, on-premises, and self-hosted model. Toonimo enhances digital transformation strategy with a robust solution for personalized, efficient, and engaging user interactions.

Why Choose Toonimo?

  • Interactive Walkthroughs: Personalized step-by-step guidance using text bubbles and audio-visual elements for effective user training and onboarding.
  • Comprehensive Product Suite: A robust portfolio of supporting products for more diverse interactions like surveys, IVR, analytics, RPA, chat/voice bots, and knowledge base.
  • Voice Chatbot and Interactive Voice Recognition (IVR): A bi-directional conversational approach with a Siri-like chatbot for human touch and IVR to speed up support calls.
  • Flexible Implementation Options: Choose from SaaS, Self-Hosted, Private Cloud, or On-Premises deployment to align with IT, security, and your business needs.
  • Goal-Based Analytics: Track conversion rates, engagement metrics, and A/B test results to refine goals and optimize user interactions enterprise-wide.

Benefits of Toonimo Customer Experience Management Software

  • Elevate user engagement with personalized AI-driven guidance.
  • Accelerate onboarding, reducing training costs and increasing efficiency.
  • Improve sales and conversions with in-store service-oriented approaches.
  • Enhance user experience with interactive audio-visual walkthroughs.
  • Save time and resources with auto-translation for multilingual support.
  • Streamline change management and knowledge transfer with a flexible library.
  • Optimize engagement enterprise-wide with detailed analytics and insights.

Toonimo Pricing

Toonimo price details are available on request at techjockey.com.

Toonimo price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

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Toonimo Company Details

Brand: Toonimo

Founded Year:  2013

Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing.

Director/Founders Dan Kotlicki, Ohad Rozen
Company Size 1-100 Employees

Toonimo Pricing & Plans

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Toonimo Features

  • icon_check Rule Engine
    Leverage a powerful rule engine to create segmented, rule-based walkthroughs for maximum configuration and flexibility.
  • icon_check API & Custom JavaScript
    Seamlessly integrate Toonimo into your ecosystem using APIs & custom JavaScript for a customized & cohesive user experience.
  • icon_check Language Support & Auto-Translation
    Support global users with multilingual walkthroughs with auto-translation for effortless content localization.
  • icon_check WYSIWYG Editor
    Craft engaging walkthroughs effortlessly with Toonimo's WYSIWYG editor without any technical skills requirement.
  • icon_check A/B Testing
    Optimize user engagement to determine the most effective approach by multiple tests, refining scripts, and trigger buttons.
  • icon_check Goal Based Analytics
    Track and refine goals with in-depth analytics to measure conversion rates, engagement metrics, and A/B test results.
  • icon_check User Access Control
    Secure data and governance with precise control over user access to manage permissions effectively.
  • icon_check Codeline Implementation
    Smoothly and efficiently integrate Toonimo into your existing technical infrastructure.
  • icon_check Account & Success Management
    Get smooth operations and support from assigned success managers to maximize the potential of walkthroughs.
  • icon_check Notification System
    Stay updated, informed, and in control with a notification system on crucial events and user interactions.

Toonimo Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Phone Email Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Toonimo Review

4.3

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4.5
  • Ease of Use 4.6
  • Customer Support 3.8

85% Recommend this Product

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Which operating system does the Toonimo Software Support?

Toonimo software is compatible with Windows and macOS device systems.

Is there any Toonimo Customer Experience Management App?

The Toonimo app is available on Android and iOS devices.

What is the deployment type of the Toonimo?

The Toonimo system supports web-based deployment.

How much does Toonimo Software cost?

Toonimo Software pricing is available on request at techjockey.com.

Who are the potential users of the Toonimo?

It can be used by small to large-scale businesses, enterprises, startups, marketing teams, and customer service providers who need robust customer experience.

Is there any free trial or demo for the Toonimo Software?

The Toonimo platform demo is available for free with techjockey.com.

Is the Toonimo Customer Experience Management Software Free?

Toonimo Customer Experience Management offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.

How can you download the Toonimo?

Software installation is not needed since Toonimo supports web-based deployment. Just open the setup wizard and get started.

How Does the Toonimo Platform Work?

Toonimo provides personalized AI-driven guidance with interactive audio-visual elements, text bubbles, and cues. It offers step-by-step walkthroughs to enhance user experiences across digital channels. It simplifies training, boosts conversions, and streamlines change management.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.