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UserIQ Customer Success Platform

Brand: UserIQ

  • 4.2

  • 6 Ratings

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UserIQ Customer Success Platform Software Overview

UserIQ Company Details

Founded Year:  2014

Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success.

Director/Founders Adam Mangone
Company Size 1-100 Employees

UserIQ Customer Success Platform Pricing & Plans

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Share your requirements and get a plan built around your business.

  • Define your business needs
  • Get customised pricing
  • Choose features that fit your workflow

Price Available on Request

Get personalised UserIQ Customer Success Platform pricing that fits your needs. Our team will connect with you.

UserIQ Customer Success Platform Features

  • icon_check Adoption Tracking
    Monitor user behavior and feature usage across accounts to gauge product engagement and adoption.
  • icon_check Limitless Data Segmentation
    Slice user data by behavior, account type, usage, or custom attributes for precise targeting.
  • icon_check Targeted Engagements
    Launch in‑app tooltips, pop‑ups, and walkthroughs to guide users based on their segment.
  • icon_check Surveys
    Deliver NPS, micro‑surveys, and VoC feedback forms within the app to collect real-time user input.
  • icon_check Announcements
    Create in‑app banners and modals for feature launches, updates, and important messages.
  • icon_check Feature Callouts
    Highlight new or underused features with visual prompts for higher engagement.
  • icon_check Customer Health Scoring
    Track account health using metrics like login frequency, feature use, NPS, support tickets, and finance.
UserIQ Customer Success Platform Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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UserIQ Customer Success Platform Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English

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UserIQ Customer Success Platform Review

4.2

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 3.8
  • Value for Money 4.5
  • Ease of Use 4.5
  • Customer Support 4

93% Recommend this Product

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.