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Content Management
Organize guides in folders, apply themes, versioning, and export Flows as SCORM/xAPI packages.
Automated testing
Schedule auto-tests for Flows, detect broken steps, and receive detailed success/failure reports.
Surveys
Create in‑app NPS, usability, or custom surveys to collect targeted user feedback and insights.
In-App Digital Guidance
Offers interactive tutorials within the software interface to guide users through complex tasks seamlessly.
User Enablement
Empowers users with the knowledge and skills they need to effectively use the software, fostering self-sufficiency.
Self Service
Enables users to resolve common queries independently, reducing the need for support team assistance.
Alerting
Notifies users about important updates, changes, or tasks within the software through alerts and notifications.
Announcements
Facilitates direct communication of vital information like policy updates or system changes within the software interface.
Analytics
Analyzes user behavior and software usage for enhanced workflow optimization and better outcomes.
Feedbacks
Enables users to provide feedback on their experience with the software, facilitating continuous improvement.
Customization
Customizes guidance, alerts, and announcements to match the organization's unique needs and branding.
Brand Name | Whatfix |
Information | Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. |
Founded Year | 2013 |
Director/Founders | Khadim Batti, Varakumar Namburu |
Company Size | 501-1000 Employees |
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