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Q:

Does Easebuzz intervene to resolve a pending dispute between a buyer and a merchant?

  • halle chris
  • Sep 25, 2024

1 Answers

A:

No, Easebuzz does not intervene directly in disputes between merchants and buyers. Easebuzz  assists in online transactions as it is a payment gateway platform and usually does not get involved in resolving disputes over goods or services.

  • Karthik Muthusamy
  • Sep 25, 2024

0 0

Related Question and Answers

Q:

Does Easebuzz support international payments?

  • Bhupendra Singh
  • Aug 01, 2024

A:

Yes, Easebuzz Supports International Payments. In fact, it supports over 30 currencies worldwide and automatically converts foreign currencies to INR.

  • robinson pahuja
  • Aug 01, 2024

A:

Configure the engine to map real estate token plans/charges to the correct RBI/NPCI UPI purpose code in its product/payment settings.

When generating the UPI intent/collect request, auto-attach this purpose code into the transaction metadata sent to the PSP/gateway.

Persist the tagged code on the invoice, payment record, and settlement entries, and expose it in exports/reports to simplify audits and regulatory checks.

  • Rahul Kumar
  • Jan 14, 2026

A:

At the time of initiation, the engine should check the transaction category and amount against a real-time UPI limit master for Real Estate Token payments.

If eligible for a higher cap, it should show a dynamic in-app/checkout message confirming the enhanced limit before UPI intent creation.

This check for eligibility needs to be API-driven, configuration-controlled, and audit-logged for compliance.

  • Messiah
  • Jan 18, 2026

A:

The mobile app checkout should map real estate token transactions to the correct RBI/NPCI UPI purpose code in its payment configuration.

At UPI intent creation, this code must be auto-attached to the transaction metadata sent to the gateway.

The tagged purpose code should be stored with the payment record and settlement logs for audit and compliance.

  • Mohsina hassan
  • Feb 24, 2026

A:

Enable daily aggregate threshold alerts when total UPI collections for real estate tokens approach or cross RBI/NPCI caps.

Set project-wise and gateway-wise volume alerts to detect abnormal concentration of payments.

Configure exception alerts for sudden spikes, high failure rates, or reversal-heavy days for immediate finance review.

  • Nagarajan P
  • Jan 22, 2026
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Easebuzz

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