How do I know the status of my payment with billdesk?

Usually, a payment that has been processed through BillDesk cannot be canceled. If there was a payment error, you will need to dispute it with the biller directly because BillDesk does not permit transactions to be canceled once they have been processed.

There is no restriction on the number of bills that you can register for as long as the biller is available in the list provided.

The confirmation email with the transaction ID that you get after a successful transaction becomes your primary proof of payment when you pay through BillDesk. You can also confirm the payment on your bank statement, which will display the charge along with the relevant transaction details from the biller via BillDesk.

To make instant payment without registration with billdesk, follow the steps given below:

• Open your Billdesk account
• Navigate to the ‘Quick Pay’ section
• Hit Pay Now
• Choose your biller
• Input the bill details with due amount and select payment mode to proceed. The registration of billers is not required.

To modify or deactivate an auto-pay instruction on BillDesk, follow the steps given below:

• Open your Billdesk account
• Go to the ‘Scheduled Bills’ section
• Search for the relevant payment instruction
• Hit ‘Edit’ to change details or ‘Delete’ to completely cancel the auto-pay setup
• Make sure that you make any modifications before the scheduled payment date to ensure they take effect.